Functional Analyst, Salesforce Marketing Cloud (SFMC)
Company: Sysco
Location: Galena Park
Posted on: March 29, 2026
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Job Description:
This is a hybrid position requiring an on-site presence 3 to 4
days per week. Please note that the number of days on-site can
increase based on business needs Summary: The Functional Analyst,
Salesforce Marketing Cloud (SFMC) collaborates with Product
Owner/Platform Owner and team to deliver user stories focused on
configuring package software or performing other highly technical
tasks in a timely manner and as per set quality standards.
Responsibilities: Collaborates effectively with the agile team to
configure package software when applicable Supports the team in
executing highly technical tasks according to the specific needs of
stories during each iteration Ensures design and development
standards are being followed to minimize rework; promotes only
quality-tested code and does it regularly Participates in the daily
stand-ups, sprint reviews, and retrospectives to update progress,
highlight and resolve impediments Completes required documentation
to communicate required information to deployment, maintenance,
service, and business teams Provides production support and helps
drive down technical debt Develops customer relationships by
listening and understanding the customer, anticipating, and
providing solutions to customer needs, and prioritizing customer
satisfaction Develop documentation and provide training to users as
appropriate Define potential improvement changes to resolve errors,
prevent the recurrence of problems or improve system
maintainability and stability Provide functional analysis for the
domain/software related to Mergers & Acquisitions Provide
functional analysis for domain/software RFP process Provide SME
around product(s) function and works with Product Owner and
Business Partners to refine requirements/functionality Education
Bachelor's degree in CS or equivalent Mandatory Experience: 2-4
years of experience in configuration, coding and application
development Basic understanding of Scrum, Lean, XP, Kanban and
other agile development techniques Basic knowledge of continuous
integration / continuous delivery practices Competencies:
Demonstrated “agile-development” mindset with strong customer-focus
& results-orientation Effective interpersonal, teamwork and
collaboration skills Strong analytical and business problem solving
skills Strong communication and documentation skills Preferred
Qualifications Salesforce Marketing Cloud certifications
(Administrator, Consultant, or Email Specialist) Experience with:
MobileConnect / MobilePush AMPscript (functional understanding) SQL
(basic to intermediate) Familiarity with Salesforce CRM, CDPs, or
customer data platforms Experience working in Agile or hybrid
delivery environments Financial services, healthcare, retail, or
B2B marketing experience (if applicable) Key Skills & Competencies
Functional analysis & requirements documentation Marketing
operations & campaign execution Data?driven thinking
Cross?functional collaboration Attention to detail and quality
Problem?solving and continuous improvement
Keywords: Sysco, Houston , Functional Analyst, Salesforce Marketing Cloud (SFMC), IT / Software / Systems , Galena Park, Texas
