HoustonRecruiter Since 2001
the smart solution for Houston jobs

IT Support Technician - 1+ year Contract - North Houston, TX

Company: Vaco Technology
Location: Houston
Posted on: November 12, 2019

Job Description:

Vaco has a long term contract (1+ year) in Houston, TX for an IT Support Technician for a Manufacturing company. This role will be one of 2 support technicians to support a Manufacturing plant.Responsiblities include:

  • Responsible for assessing the internal Customer's business need or problem, using on-line tools and analytical thinking to diagnose and resolve the issue or business need.
  • Responsible for accurately logging the call information into the call tracking system.
  • Responsible for retaining ownership of calls and following up with frequently with current updates until a resolution is reached.
  • Research open issues thoroughly and quickly move those issues toward an accurate resolution.
  • Expected to develop a thorough working knowledge of each application as well the platforms and operating systems utilized.
    • Day to day support of Windows 7/10, MS Office 2016, multiple browsers, Wi-Fi and LAN TCPIP connections, Remote Access, VPN, file shares, Dell/HP/IBM desktop and notebook computers, Xerox/Ricoh/HP printers, and Office 365.
    • Support corporate and remote branch office networks and troubleshoot networking issues related to Cisco LAN/Wi-Fi, Cisco Meraki Firewalls, and public and private WAN Internet providers.
    • Use WDS and other imaging tools to build and deploy computers and laptops. Perform hardware upgrades and replacements.
    • Utilize Windows 7/10 system and command-line tools, event logs, registry and performance monitoring tools.
    • Contribute to the department technical resources libraries.
    • Provide support on mobile devices such as Samsung, other Smart Phones.
    • Utilize a ticketing system to receive and resolve user requests and document status and resolution.
    • Assist in Active Directory administration functions, user accounts and passwords updates.
    • Participate in on-call duty with other team members on a rotating schedule.
    • Must be able to handle multiple interruptions, be able to multi-task effectively, meet deadlines and be able to diligently follow standards and best practices in a fast paced environment.
    • May perform other duties as assigned.Requirements:
      • High School diploma or equivalent.
      • 2+ years of Technical desk-side / remote support experience.
      • Previous software or hardware technical support experience.
      • Expereince supporting computers, printers, mobile devices, etc. - provided by Dice

Keywords: Vaco Technology, Houston , IT Support Technician - 1+ year Contract - North Houston, TX, IT / Software / Systems , Houston, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other IT / Software / Systems Jobs


Application Developer
Description: We are looking for a software developer with experience in the IT industry. -This person will join our company as an application developer,
Company: Delaney Software Services
Location: Houston
Posted on: 11/13/2019

Technology Manager- Petrochemicals
Description: An Optimus client is seeking petrochemical expertise to deliver infrastructure and technology solutions for domestic and international clients. The Senior Process Engineer is focused on technology process (more...)
Company: Optimus People. Solutions. Delivered.
Location: Houston
Posted on: 11/13/2019

Senior Network Engineer BHJOB11946_427222
Description: RESPONSIBILITIES ul li Acts as Subject Matter Expert and Technical Lead for all data network-based technologies, including routing, switching, and firewalls li Ability to design and deploy end-to-end (more...)
Company: Addison Group
Location: Houston
Posted on: 11/13/2019


Senior Peoplesoft Programmer Analyst
Description: Seeking a Senior PeopleSoft Programmer Analyst Location: Houston, TX NW - Fairbanks Salary: 100,000- 120,000 br RESPONSIBILITIES: ul li Under minimal supervision, Senior PeopleSoft Programmer Analyst (more...)
Company: Murray Resources
Location: Houston
Posted on: 11/13/2019

Oracle Business Solutions Manager - SCM
Description: The Business Solutions Manager partners with management and key users to identify, evaluate, and implement solutions that leverage technology to meet the needs of the business. This position assists in (more...)
Company: Patterson-UTI
Location: Houston
Posted on: 11/13/2019

Storage System Administrator II
Description: The Storage System Administrator II role concentrates on the management of storage and backup infrastructure in a large enterprise. Ideal candidates must be strong in UNIX/IBM/HP/Netapp storage and TSM (more...)
Company: Harris Health System
Location: Houston
Posted on: 11/13/2019

ETL (Talend/datastage) developer
Description: We have immediate requirement of ETL Talend/DataStage Developer in Houston, TX. Role: ETL Talend/DataStage Developer Start date: ASAP Location: Houston, TX Duration: 6 Months contract Job Description: (more...)
Company: Comptech Associates Inc.
Location: Houston
Posted on: 11/13/2019

Senior Salesforce Developer
Description: Are you an experienced Senior Salesforce Developer looking for a job opportunity If so, we are hiring. br Here's what you Need to know: br Now Hiring: Sr. Salesforce Developer ul li Location: (more...)
Company: Engage Partners Inc.
Location: Houston
Posted on: 11/13/2019

C#.NET Developer
Description: .Net Software Engineer HIGHLIGHTS Location: Houston, TX Position Type: 4 Month Contract to Permanent Hourly / Salary: BOE Residency Status: US Citizen or Green Card Holder
Company: GTN Technical Staffing and Consulting
Location: Houston
Posted on: 11/13/2019

Senior .net Developer
Description: In the role, you are the architect and programmer of our interactive applications and backend systems that support our web and mobile projects. This position is a creative problem solver, can think out-of-the-box (more...)
Company: Management Controls, Inc.
Location: Houston
Posted on: 11/13/2019

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Houston RSS job feeds