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SME Tools Systems - (BigPanda, Aternity, AppDynamics)

Company: 1st IT Solutions
Location: Houston
Posted on: September 16, 2020

Job Description:

Global IT Solutions company require a SME Tools Systems (BigPanda, Aternity, AppDynamics)----Skillset Required : BigPanda, Aternity, AppDynamics--(minimum 2)The Sr. ESM Engineer will implement, administrate and support the monitoring solutions. The role includes interfacing with other digital partners and clients, working with the Enterprise System Monitoring Team, and assisting with implementing monitoring tools such as AppDynamics, XMatters, BigPanda etc.. Experience in deployment & management of endpoints (server / desktop) using analytics tools like Nexthink, Systrack, Aternity tools.Develops relationships with key stakeholders within the customer teams adopting an approach that inspires trust and confidence. Enable customers to realize the most value from their investments in monitoring solutions. Responsible for the technical execution of the project and will work hand-in-hand with the project team and customer to monitor the progress of the project against its technical design.Maintain expert level implementation and support proficiency and the ability to implement the current monitoring solutions (AppDynamics, BigPanda, xMatters, Ironstream, Entuity, HP Openview solutions etc.) independently.Expertise in Managing IT Infrastructure Including Hardware, Software, Virtualization, and Services.Experience in deployment & management of endpoints (server / desktop) using analytics tools like Nexthink, Systrack, Aternity tools is preferredIT operations experience in one of these areas: Windows endpoint & application management, Windows Server administration, System administration in Windows and Apple environment.Provides moderately-complex functional support of applications, isolates issues and escalate as required.Extensive knowledge on Horizon, workspace ONE and basic knowledge on AzureMentor other team members on various technology aspects to promote a culture of technology excellence at all levelsRequires the ability to understand various systems and performance monitoring metrics, the ability to analyze, troubleshoot, configure, interpret, isolate, articulate key risks/concerns/issues and make recommendations on best course of action to take.Knowledge on VMware ESX functionality and maintenance.Isolates higher level issues by reproducing the incident, identifying invalid data within the database, and/or tracing transactions through infrastructure to identify failure point.Create DB scripts to correct invalid data within the database.Deliver post-development support (including client installations)Good understanding of Operating System and System Internals (GPO, WMI, Windows registry, Windows APIs, Event log, WSUS). Good understanding of Database & Data models. Knowledge of SCCM and Active Directory and knowledge of other endpoint management tools are a plus. Experiences10+ years of IT experience and 7 years of experience in server / endpoint computing managementWorking experience in troubleshooting & fixing Windows / Unix operating systems and endpoint operating systems such as Windows 7/10. 2 years of experience in SQL dBA administration & management.Good experience on PowerShell scripting for automation and reporting.5+ years of experience configuring and supporting Application Performance Management solutions like AppDynamics.Configure and administrate APM , Synthetics, BRUM , server agent , database agent solutions with AppDynamics or similar solutions.Experience in automation and scripting (Selenium python webdriver scripting, Shell, perl, powershell etc..) 5+ years of experience in network monitoring solutions, Minimum 1+ years of experience Entuity.5+ years of experience in event management solutions, Minimum 1+ + years of experience BigPanda.5+ years of experience in notification solution like xMatters. Experience in implementing, administrating, supporting Enterprise Systems management solutions like AppDynamics, Entuity, xMatters, Ironstream and integrating these solutions and other monitoring solutions with event management solution like BigPanda. Strong analytic and troubleshooting skills. Experience in integrating monitoring solutions with event management, notification and ITSM solutions. Experience in splunk and Ironstream is preferred.--Skillset Required : BigPanda, Aternity, AppDynamics

Keywords: 1st IT Solutions, Houston , SME Tools Systems - (BigPanda, Aternity, AppDynamics), Other , Houston, Texas

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