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Epic Applications Support/BSA

Company: Odyssey Information Services
Location: Houston
Posted on: February 24, 2021

Job Description:

  • Manage all phases of a system optimization or upgrade project and provides production services such as recommending improvements to strategy, system usage, or process through the application of business and technology skill sets.
  • Reviews and analyzes programming systems including testing and documenting Epic applications.
  • Consults with customers to identify current operation procedures and to clarify program objectives. Additional responsibilities include workflow administration, data management and performing minor modifications to the application.
  • TCP/TCUC role may require evening/weekend work as well as travel to practices sites, including but may not be limited to travel within Houston and Austin. Responsibility A: Collaborates with internal core stakeholders to identify system issues and process needs, ensures EMR and other systems are being optimized.Responsibility B: Supports business/clinical operations and serves as liaison to I.S. supporting continued system maintenance and optimization.Responsibility C: Works with I.S. and customers to perform functional configuration analysis for system implementations, on-going maintenance and other projects.Responsibility D: Analyzes system problems and modifications.Responsibility E: Coordinates training of systems. Skills:
    • Familiarity with a variety of hardware and software environments.
    • A working knowledge of the healthcare industry is also required.
    • Basic knowledge of healthcare applications.
    • Knowledge of Epic applications preferred.
    • For complete satisfactory performance in this job, the incumbent will have knowledge of project management and planning, process mapping, group presentation, written and verbal communication, analytical, and organizational skills
    • Ability to analyze the functionality of systems and their fit with specifications.
    • The ability to troubleshoot basic problems and recommend appropriate action is required.
    • 1+ year of experience with project methodology (requirements, design, development, test and implementation). Education:
      • Required- High School Diploma
      • Required- 7 years' experience in healthcare operations and/or information systems implementation.
      • Bachelor's degree will substitute four (4) years of work experience.
      • Master's degree will substitute for two (2) years of work experience. - provided by Dice

Keywords: Odyssey Information Services, Houston , Epic Applications Support/BSA, Other , Houston, Texas

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