IT Desktop Support - Entry Level
Company: Centre Technologies
Location: Houston
Posted on: May 5, 2021
Job Description:
Centre Technologies is a multi-million dollar leading Managed
Services Provider, Cloud Delivery, and Cyber Security Company that
provides secure by default solutions for our customers in Houston,
Austin, San Antonio and Dallas, and surrounding areas. We employ IT
experts who are able to identify, assess, design, deploy, and
support any IT solution from the classic to the cutting-edge. --We
excited to announce we are expanding and looking to grow our team
with a new IT Build Room Consultant!Position Summary--The primary
responsibilities--for this position would be to build client
laptops to include application installation.-- Additional
responsibilities would be to add/remove client users from Active
Directory and Office 365, internal Centre break-fix issues, and
setting up internal and client shipments.Essential Duties and
Responsibilities--
Problem management and escalation of
issues in a timely manner--Prioritization of tasks and meeting of
deadlines, excellent time management skills--Excellent
troubleshooting and assessment skills--Excellent written/verbal
communication skills--Must be a team player with outstanding
customer service skills--Entry of timesheets, expense reports, and
documentation on or before the deadline--Keep up to date on market
trends, theory, and new ways of doing things; embrace
change--Update client documentationPresent progress reports to
immediate supervisor and or Project Manager (if so assigned)--Help
turn business problems into technical solutions--Manage deployment
of equipment in compliance with established technology
policies.--Participate in--after-hours--on-call--schedule serving
as the initial level of escalation for compute, storage,--backup,
automation, and virtualization
issues.--Education/Experience/Certifications--
0 - 2--years experience--in
IT-related study or field.--0 - 2 years of Field ExperienceMust
possess--basic--knowledge and experience--with:--
Windows--7/8/10--Microsoft Office
suite--Microsoft Office 365 and AutopilotMicrosoft Windows
Administration tools (AD Users and Computers)--Understanding of
basic network--concepts--Understanding of application, desktop, and
server virtualization--Understanding of Desktop Deployment /
Imaging--Bachelors Degree--a plus--Desired Experience/
Certifications (Preferred not Required)
Certifications--CompTIA A+
Certification a plus--Windows Server 2012/2008/2016--Microsoft
Office--365--Admin portal--Understanding of File Permissions (NTFS
& Sharing)--Work Environment and Physical Demands----
Work primarily in a
climate-controlled environment with minimal safety/health hazard
potential.----Occasional lifting (up to 50 pounds and occasionally
lift and/or move up to 50 pounds) may be required--Reasonable
accommodations can be made to enable individuals with
disabilities/injuries to perform the essential functions of this
role.--The noise level in the work environment is
moderate.--Frequent local--travel required--Powered by JazzHR
Keywords: Centre Technologies, Houston , IT Desktop Support - Entry Level, Other , Houston, Texas
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