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IT Desktop Support - Entry Level

Company: Centre Technologies
Location: Houston
Posted on: May 5, 2021

Job Description:

Centre Technologies is a multi-million dollar leading Managed Services Provider, Cloud Delivery, and Cyber Security Company that provides secure by default solutions for our customers in Houston, Austin, San Antonio and Dallas, and surrounding areas. We employ IT experts who are able to identify, assess, design, deploy, and support any IT solution from the classic to the cutting-edge. --We excited to announce we are expanding and looking to grow our team with a new IT Build Room Consultant!Position Summary--The primary responsibilities--for this position would be to build client laptops to include application installation.-- Additional responsibilities would be to add/remove client users from Active Directory and Office 365, internal Centre break-fix issues, and setting up internal and client shipments.Essential Duties and Responsibilities--

Problem management and escalation of issues in a timely manner--Prioritization of tasks and meeting of deadlines, excellent time management skills--Excellent troubleshooting and assessment skills--Excellent written/verbal communication skills--Must be a team player with outstanding customer service skills--Entry of timesheets, expense reports, and documentation on or before the deadline--Keep up to date on market trends, theory, and new ways of doing things; embrace change--Update client documentationPresent progress reports to immediate supervisor and or Project Manager (if so assigned)--Help turn business problems into technical solutions--Manage deployment of equipment in compliance with established technology policies.--Participate in--after-hours--on-call--schedule serving as the initial level of escalation for compute, storage,--backup, automation, and virtualization issues.--Education/Experience/Certifications--
0 - 2--years experience--in IT-related study or field.--0 - 2 years of Field ExperienceMust possess--basic--knowledge and experience--with:--
Windows--7/8/10--Microsoft Office suite--Microsoft Office 365 and AutopilotMicrosoft Windows Administration tools (AD Users and Computers)--Understanding of basic network--concepts--Understanding of application, desktop, and server virtualization--Understanding of Desktop Deployment / Imaging--Bachelors Degree--a plus--Desired Experience/ Certifications (Preferred not Required)
Certifications--CompTIA A+ Certification a plus--Windows Server 2012/2008/2016--Microsoft Office--365--Admin portal--Understanding of File Permissions (NTFS & Sharing)--Work Environment and Physical Demands----
Work primarily in a climate-controlled environment with minimal safety/health hazard potential.----Occasional lifting (up to 50 pounds and occasionally lift and/or move up to 50 pounds) may be required--Reasonable accommodations can be made to enable individuals with disabilities/injuries to perform the essential functions of this role.--The noise level in the work environment is moderate.--Frequent local--travel required--Powered by JazzHR

Keywords: Centre Technologies, Houston , IT Desktop Support - Entry Level, Other , Houston, Texas

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