Kelsey-Seybold Clinic, a Houston tradition in patient-centered
care, is a multispecialty clinic with over 25 locations and
comprises more than 500 physicians providing primary and specialty
care in a collaborative manner.
With 55 different clinical and non-clinical specialties, you can
design a career path at Kelsey-Seybold Clinic that allows you to
grow your future in a completely new direction.
Kelsey-Seybold Clinic is changing the way health cares.
The ASR II is responsible for providing assistance to patients
in a friendly and courteous manner. The ASR II is responsible for
check in and check out functions, including registration and
cashiering. The ASR II must maintain a neat and professional
appearance and an organized work area.
Ambulatory Service Representative II
Location: Main CampusJob Type: Part TimeDepartment:
EDUCATION REQUIREMENTS & EXPERIENCE REQUIREMENTS
(A = basics; B = preferred)
High School diploma or G.E.D. from an accredited program
Associate or Bachelors Degree in related field
1+ years of direct face to face customer service experience.1+
years of cash handling or collections experience.6 months
experience in a customer facing role within a medical office,
healthcare setting or other service-related industry.OR1+ years KSC
ASR I with 6 months ASR II cross-training experience and the
successful completion of Epic Front Desk TrainingOR1+ years KSC
CBO, Managed Care or Contact Center experience.
2+ years of working in a physician, hospital, or medical office
environment to include patient registration, appointment scheduling
or medical billing
2+ years of insurance and /or managed care experience to include
insurance verification and the ability to identify, understand and
communicate plan details to patients with HMO, PPO, EPO, Medicare
and other plans.
1+ years of cash handling or collections experience in a medical
2+ years of direct face to face customer service experience.
Experience with computers and Windows-based software including
Word and Excel. Excellent verbal and written communication skills.
Basic Math ability. Knowledge of customer service principles and
practices. Able to maintain strict confidentiality of all
personal/health sensitive information. Ability to effectively
handle challenging situations and to balance multiple
EMR/Epic experience.Basic calculator skills.
Fluent in English, verbal and written. Professional demeanor,
appearance and grooming.