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Housekeeping Supervisor & Office Coordinator

Company: Landry's
Location: Houston
Posted on: June 12, 2021

Job Description:

Job Description

Housekeeping Supervisor & Office Coordinator

The Post Oak Hotel at Uptown Houston

The Post Oak Hotel at Uptown Houston is seeking a Housekeeping Supervisor & Office Coordinator to join our team. We hire individuals that are committed to providing a remarkable guest experience and changing the standard of luxury. If your skills and talents are a match for our needs, we can open the door to growth and leadership opportunities.

What we offer you:

  • Multiple benefit plans to suit your needs
  • Paid Vacation
  • Opportunities for advancement
  • Positive and respectful work environment where diversity is valued
  • Generous employee discounts
  • Community volunteer opportunities with Landry's League

What you can expect to do:

  • Follow all the Forbes 5 star processes and standards.
  • As a Colleague at The Post Oak Hotel, you are expected to 'live' the Service Roots Mission, Vision, and Behaviors on every shift with every Guest and each other.
  • Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms.
  • Assist Housekeeping management in managing daily activities.
  • Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry.
  • Document and resolve issues with discrepant rooms with the Front Desk.
  • Prepare and distribute assignment sheets/work boards to Housekeeping staff.
  • Record, monitor, and update list of 'Do Not Disturb' rooms.
  • Ensure that vacant dirty rooms are cleaned by the necessary time and assign rush rooms and rooms previously on the 'Do Not Disturb' list.
  • Complete required Housekeeping paperwork.
  • Prepare and review written documents accurately and completely.
  • Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards.
  • Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.
  • Follow all The Post Oak Hotel's safety, security policies and procedures.
  • Report any maintenance problems, safety hazards, accidents, or injuries.
  • Complete safety training and certifications.
  • Ensure uniform and personal appearance are clean and professional.
  • Maintain confidentiality of proprietary information; protect company assets.
  • Support all co-workers and treat them with dignity and respect.
  • Support team to reach common goals.
  • Comply with quality assurance expectations and standards.
  • Move at a speed that is required to respond to work situations (e. g., run, walk, jog).
  • Read and visually verify information in a variety of formats (e. g., small print).
  • Visually inspect tools, equipment, or machines (e. g., to identify defects).
  • Enter and locate work-related information using computers and/or point of sale systems. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Move through narrow, confined, or elevated spaces.
  • Move over sloping, uneven, or slippery surfaces and steps.
  • Move up and down stairs and/or service ramps.
  • Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills.
  • Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance.
  • Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces.
  • Stand, sit, kneel, or walk for an extended period or high frequency across an entire work shift. Listen and respond appropriately to the concerns of other employees.
  • Speak with others using clear and professional language.
  • Perform other reasonable job duties as requested by Supervisors/Managers.
  • Must be able to work days, nights, weekends, and holidays.

Apply now if you:

  • Aspire to our "Be FAIR" ideals: Be Friendly, Accommodating, Inclusive, and Respectful
  • High School Degree or Certification etc.
  • 1 year of experience in Housekeeping
  • Knowledge in and or experience with Forbes 5 Star service standards is preferred.
  • Have experience in and a passion for Hospitality.
  • Possess excellent written and oral communication skills

Keywords: Landry's, Houston , Housekeeping Supervisor & Office Coordinator, Other , Houston, Texas

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