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Rentals Operations Manager

Company: Carrier Corporation
Location: Houston
Posted on: June 12, 2021

Job Description:

Job ID 30039368 City Houston State Texas Country United States

Date Posted:



United States of America


CAT27: CRS-Houston 100 Southbelt Industrial Drive, Houston, TX, 77047 USA

Carrier is a leading provider of heating, ventilating, air conditioning and refrigeration systems, building controls, automation, and fire and security systems leading to safer, smarter, sustainable, and high-performance buildings.

Carrier Rentals Systems provides year-round solutions for temperature & humidity control, ventilation & filtration, power generation & electrical distribution to commercial & industrial markets by renting HVAC equipment. These solutions support emergency breakdowns, planned outages, equipment retrofits, increasing production capacity, and plant expansions.

Duties and Responsibilities:

  • Establishes, assigns, and adjusts work methods and procedures to meet schedules using knowledge of capacities and capabilities of depot personnel
  • Insures technician's daily activities are scheduled
  • Performs regular depot audits to ensure quality equipment repair and testing. Communicate with Technicians regarding improvements or areas of concern
  • Oversite and management to ensure timely and accurate depot purchasing, booking, invoicing, and collections process.
  • Financial responsibilities include collecting quotes from vendors for parts or repair options and communication with Regional Leadership concerning "Best Fix Options."
  • Ensures budgeting guidelines are met; prioritizes expenditures to stay within budget.
  • Assist sales department in selection and application of proper equipment and accessories for complex rentals.
  • Provides technical support to the sales department, both at the depot and job site visits.
  • Engages directly with external customers and vendors when a conflict or issue occurs.
  • Coordinates with suppliers, contractors, engineers, and others concerning equipment operations or maintenance
  • Initiates measures to improve methods, equipment performance, and quality of work.
  • Inspects work in process to ensure its completion within allotted time limits and for acceptable quality standards
  • Conducts formal operations meetings regularly
  • Ensures fleet readiness, accessories, and spare parts inventories are at acceptable levels and that equipment fleet, accessories are accurate and up to date in the systems.
  • Reviews all written labor documents regularly
  • Directs and guides the lead service techs to prioritize labor hours on a daily and weekly basis
  • Coordinates engineering and sales support activities to facilitate offering and supporting quality products and services.
  • Promotes the importance of the EH&S program to all direct reports
  • Ensures all required inspections, training is completed on time.
  • Maintain required customer site specific EH&S training for technicians
  • Guides the Rental and Equipment Coordinators in applying their duties such as order entry, arrangement of freight services, job file management, booking, invoicing, collections, purchasing, and maintaining of information tracking logs.

Education and Experience Requirements:

  • High School Diploma/GED required
  • BA/BS in business or technical field preferred.
  • 5 - 10 years experience in an industrial environment
  • Working knowledge of commercial and industrial HVAC equipment and the rental industry preferred
  • Proven capacity to communicate professionally in written and verbal format across a wide audience
  • Advanced level skills with Microsoft Office (Excel, Word, Access & PowerPoint)
  • Highly organized with strong attention to detail, while also able to manage multiple priorities
  • Superior follow-up and follow-through skills
  • A valid driver's license is required
  • 10% travel required

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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Keywords: Carrier Corporation, Houston , Rentals Operations Manager, Other , Houston, Texas

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