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Laundry Supervisor - Full Time - Margaritaville Resort

Company: Benchmark Hospitality
Location: Montgomery
Posted on: June 12, 2021

Job Description:

Benchmark's company culture is central to our management philosophy. The company's stated purpose is "to provide an entrepreneurial environment where determined people dare to create, share, and build futures.

To be the "benchmark" by which all others are judged takes passion, courage, and dedication. We invite you to explore our extraordinary offering of unique opportunities, all with a common goal of providing an unforgettable journey.

Job Description Summary:

Job Description Summary

Join the Margaritaville Lake Resort, Lake Conroe | Houston and love where you work! It's the first Margaritaville in Texas and we welcome you to the one and only lake resort on Lake Conroe in Montgomery, Texas. Are you currently looking to work at an exciting new Resort? If so, this could be your opportunity!!

OUR CORE PURPOSE: Create and Deliver Fun and Escapism

Our team members are the best of the best. We hire energetic, committed people who have a genuine desire to take care of other people. Our team members approach their jobs as an opportunity to please and are dedicated to engaging with every guest, every time. We provide a fun and exciting environment to work and strive to ensure that you will Love Your Job!


  1. Every Guest, Every Time

  2. Foster a shared responsibility for the well-being of our staff, guests, and community

  3. Act with integrity and respect

  4. "It's my job to be better than the best."


For our full-time employees, we offer competitive and comprehensive medical, dental, life, disability, retirement and 401K benefits, on the job training, uniforms and recognition rewards. Enjoy our Employee Cafe and free on-site parking. Benchmark offers all team members discounts on travel, electronics, appliances, cell phones and service, rental cars, dining, movies, sporting events, theme parks and more. Hotel room discounts are available to employees and immediate family members at Benchmark properties.

Job Description:

BASIC FUNCTION: The Laundry Supervisor is responsible for leading the team to process the in-house linen for our internal guests in an efficient and timely fashion, providing a professional service as an integral part of the daily hotel operation. Maintain the highest standards of linen cleanliness and maintenance of laundry room. Responsible to ensure that standards of cleanliness are met in assigned areas of the housekeeping department to provide a high level of guest satisfaction in cleanliness and service, within established time limitations.


Laundry & Housekeeping experience is essential. Must be capable of withstanding extreme heat. Ability to stand for periods of 8 hours or more. Ability to prioritize tasks in order to serve our guests as efficiently as possible. Ability to properly record laundry production figures for daily production reports. Ability to communicate effectively; bilingual Spanish preferred. Must be able to multi task dual assignments between departments on a as needed basis communicated through the Executive Housekeeper.


  1. Sort linen according to accepted standards. (Terry, pillowcases, sheets, table linen, napkins)

Weigh linen for proper load size washer. (50#, 135#, 250#) Load soiled linen into washing machines and start machines according to suitable program. Cleaning, drying, unloading and folding linen from washing machines and dryers according to standards. Loading processed linen onto carts for distribution to lodges. Clean dryer filters at the close of shift. Keep work area clean and safe at all times. Practice safety standards at all times. Rewash stained linen on a weekly or as directed. Proper utilization of equipment, supplies and guest amenities. Constant awareness of safety hazards, (i.e. broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons) and report to the Executive Housekeeper. Follow all training procedures set forth in the Bloodborne Pathogens program. Proper utilization and responsible care of equipment, supplies and guest amenities as defined by training standards. Know proper formulas for each linen type: a) check chemicals daily; b) ability to work with laundry chemicals frequently c) know the different washing programs available at the machines. Ability to prioritize and organize work assignments; delegate work. Ability to motivate assigned staff and maintain a cohesive team. Ability to think clearly under pressure and exercise good judgment. Ability to ascertain staff training needs and provide such training. Assist staff whenever necessary in performing all job functions. Maintain inventory, cleanliness and organization of storage areas. Provide feedback on staff performance to manager. Report disciplinary problems to manager and participate in the counseling of associates.


May be required to perform other related duties requested by the Executive Housekeeper. May be required to work overtime based on occupancy levels during peak season. Required to attend all scheduled departmental and all employee meetings. Make improvement recommendations to employees. Supervise departmental operations in absence of Department Head.


Indoor work on hard and carpeted surfaces (concrete flooring), extreme temperature at times and good ventilation with artificial lighting.


  • Constant standing, walking, bending, reaching, crouching, kneeling, and pushing pulling
  • Constant lifting/carrying of up to 25 lbs, frequent lifting/carrying of up to 75 lbs, and occasional lifting/carrying of up to 100 lbs or more.
  • Constant manual dexterity of hands and gross motor skills; constant vision and hearing.

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Keywords: Benchmark Hospitality, Houston , Laundry Supervisor - Full Time - Margaritaville Resort, Other , Montgomery, Texas

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