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UX Researcher (remote)

Company: Cella
Location: Houston
Posted on: November 23, 2021

Job Description:

This an exciting, brand new UX Researcher long-term contract opportunity with an award-winning Fortune 100 insurance company. This User Experience Researcher will primarily be focused on working closely with a team of content, design, and product specialists, conducting research to inform continued development of our engagement/pre-login experiences.

This role is completely remote for the right person!


  • Apply experience, knowledge of social science, design, and e-commerce best practices to identify both tactical and programmatic research needs.
  • Define testable hypotheses that are relevant to the business and design approaches to address general user experience and product marketing questions.
  • Develop UX research plans and recruitment criteria with stakeholder input.
  • Collect research data using a broad range of methods (e.g. moderating interviews, usability, focus groups, contextual evaluations, diary studies; design and program surveys) directly, in collaboration with other research staff, or using vendors.
  • Present findings and implications (from a single study or a combination of multiple studies and/or data sources) to stakeholder audience.
  • Work closely with various stakeholders (e.g. product, design, development) to produce high quality, innovative designs that leverage research insights.
  • Be a customer advocate, helping to ensure teams have a clear picture of the end user experience.
  • Investigate and socialize new technology, processes, and/or research approaches Skills:
    • 5+ years UX research experience, ideally a mix of B2B and B2C.
    • Experience using a variety usability methods for both remote and in-person research, including: card sorting, heuristic evaluation (formal and informal), cognitive walkthroughs, participatory design / co-creation workshops.
    • Ability to manage a research project from end-to-end including eliciting stakeholder goals, study design, screener development and recruiting management, test moderation, data analysis and reporting.
    • Strong written, verbal, and presentation skills
    • Ability to support multiple simultaneous projects and product teams Education:
      • BA/BS in Cognitive Science, Statistics, Human- Psychology, Computer Science, Computer Interaction or related field preferred.
        Job ID: 322907

        #LI- Remote

        Cella is an equal opportunity employer. All applicants will be considered for employment regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status, or any other characteristic protected by federal, state, or local law.

Keywords: Cella, Houston , UX Researcher (remote), Other , Houston, Texas

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