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Full-Time Teller

Company: Houston Police Credit Union
Location: Houston
Posted on: November 23, 2021

Job Description:

RoleResponsible for accurately processing financial transactions and being an effective source of information for our members: in lobby, drive-thru window or by telephone. Provides friendly, professional, confidential and effective assistance to members and company associates assuring a positive experience and minimizing wait time.Major Duties and ResponsibilitiesPerform teller transactions accurately and efficiently. Receives and/or disburses funds, posts financial transactions and loan payments as requested. Verbally confirm all intended transactions with member to ensure accuracy. Process payments and deposits received by US mail. Disburse Money Orders, Cashier's Checks, and Credit Union Checks according to written procedures. Appropriately follow all HPCU policies and procedures.Balance Cash Drawer daily. Notify supervisor immediately of any outages or transaction errors. Appropriately follow all HPCU cash balancing guidelines.Research, troubleshoot and resolve member and internal inquiries regarding policies, practices and products.Maintain up-to-date knowledge of teller policies, procedures, functions, and responsibilities and be able to refer to online procedures and relevant regulations.Create and maintain a clean, neat, and pleasant working environment by maintaining a professional look (i.e. Dress code, posture, attitude, etc.), positive outlook and friendly behavior towards members and co-workers.Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.Knowledge and SkillsCash handling and customer service experience is strongly preferred.Education/Certifications/LicensesA high school degree or GED is required.Interpersonal SkillsCourtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving and obtaining information, as well as advising or referring, which commonly require shorter discussions.ADA Requirements/Physical RequirementsPerform primarily sedentary work with limited physical exertion and regularly lifting cash box of up to 15 lbs. and coin bags up to 50 lbs on occasion. Must be capable of climbing / descending stairs in emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to stand for long periods of time. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours whenever required or requested by management. Must be capable of regular, reliable and timely attendance.Job Type: Full-timeBenefits:401(k)401(k) matchingDental insuranceDisability insuranceEmployee assistance programHealth insuranceLife insurancePaid time offReferral programRetirement planTuition reimbursementVision insuranceSchedule:8 hour shiftMonday to FridayWeekendsSupplemental Pay:Bonus payApplication Question(s):What is your salary expectation?Would you be able to work some Saturdays?Education:High school or equivalent (Preferred)Experience:Cash Handling: 1 year (Preferred)Banking: 1 year (Preferred)Work Location:One locationPay frequency:Every other weekWork includes:EveningsWeekendsPaid Training:YesManagement:Team LeadEmployees working per shift:6 - 10Typical start time:8AMTypical end time:5AMBenefit Conditions:Waiting period may applyOnly full-time employees eligibleWork Remotely:NoCOVID-19 Precaution(s):Remote interview processPersonal protective equipment provided or requiredPlastic shield at work stationsSocial distancing guidelines in placeVirtual meetingsSanitizing, disinfecting, or cleaning procedures in place

Keywords: Houston Police Credit Union, Houston , Full-Time Teller, Other , Houston, Texas

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