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Help Desk

Company: Robert Half
Location: Houston
Posted on: January 16, 2022

Job Description:

Description Robert Half client located in Houston is in pursuit of a Helpdesk Technician to join their growing organization!The incoming Helpdesk Technician will be responsible for but not limited to.ESSENTIAL DUTIES AND RESPONSIBILITIES: Administrator for Microsoft Office, Phone System, Active Directory Setup computers, printers & other peripherals and install software Troubleshoot, diagnose and fix network connectivity, hardware & software issues Maintain user access to systems, folders & files including new hire setup, terminations, password resets and security General computer assistance to users - Help them learn the functions of Windows & Microsoft Office software and Phone System Phone System - Set up new users. Troubleshoot phone system issues and coordinate fixes. Track support requests Maintain IT Inventory Assist with moving data between old and new systems implemented May do some IT ordering and vendor management Document IT processes Help train users on using new software or IT processes Requirements QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.COMPETENCY: Must be customer service oriented Maintain user confidentiality and system integrity Attention to details Highly organized and good multi-tasker Recognize and solve problems quicklyEDUCATION and/or EXPERIENCE: Associates Degree, equivalent work experience or A+ Certification required Bachelor Degree preferredTechnology Doesn't Change the World, People Do.Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information. 2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/terms-of-use) .

Keywords: Robert Half, Houston , Help Desk, Other , Houston, Texas

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