Automotive Product Specialist
Company: O'Reilly Auto Parts
Posted on: January 16, 2022
The - Automotive Product Specialist - will assist O'Reilly store
team members and Parts City independent jobber team members in
several areas of automotive products. This would include but not
limited to, parts look up, providing interchange assistance and
technical information. -This is a full-time opportunity available
in both Springfield, MO and Houston, TX.
Essential Job Functions
Receive inbound calls from O'Reilly stores and Jobber team
Provide accurate and consistent parts lookup and product
information, utilizing internal and external resources.
Read, comprehend and relay technical information back to team
Update and maintain shared catalog resources.
Assist customer service team members with factory order processing,
cancellations, and alternative sources for products.
Skills and Qualifications
Automotive product knowledge, understanding of automotive systems
and/or repair procedures.
Excellent communication and customer service skills.
Basic computer navigation and internet skills.
High school diploma or equivalent.
Two years of retail experience, Parts department, or repair
experience within the heavy duty, agriculture, or marine fields
ASE technician certification a plus.
Bilingual in Spanish and English desired.
This is a full-time opportunity; Wednesday-Saturday 11:30 a.m. -10
Keywords: O'Reilly Auto Parts, Houston , Automotive Product Specialist, Other , Houston, Texas
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