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PM Room Attendant

Company: The Post Oak Hotel at Uptown Houston
Location: Houston
Posted on: January 16, 2022

Job Description:

Job Description

PM Room Attendant
The Post Oak Hotel at Uptown Houston

The Post Oak Hotel at Uptown Houston is seeking a Room Attendant to join our team. We hire individuals that are committed to providing a remarkable guest experience and changing the standard of luxury. If your skills and talents are a match for our needs, we can open the door to growth and leadership opportunities.

What we offer you:

-Multiple benefit plans to suit your needs
-Paid Vacation
-Opportunities for advancement
-Positive and respectful work environment where diversity is valued
-Generous employee discounts
-Community volunteer opportunities with Landry's League
-Employees are eligible to receive up to 2 tickets for Rockets home games during the 2021-2022 Season. Minimum exclusions may apply at times.

What you can expect to do:

-Follow all the Forbes 5 star processes and standards.

-As a Colleague at The Post Oak Hotel, you are expected to 'live' the Service Roots Mission, Vision, and Behaviors on every shift with every Guest and each other.
-Respond promptly to requests from guests and other departments.
-Fill cart with supplies and transport cart to assigned area.
-Enter guest rooms following procedures for gaining access and ensuring vacancy before entering.
-Replace guest amenities and supplies in rooms.
-Replace dirty linens and terry with clean items.
-Make beds and fold terry.
-Clean bathrooms.
-Remove trash, dirty linen, and room service items.
-Check that all appliances are present in the room and in working order.
-Straighten desk items, furniture, and appliances.
-Dust, polish, and remove marks from walls and furnishings.
-Vacuum carpets and perform floor care duties (e.g., in guest rooms and hallway).
-Follow all company and safety and security policies and procedures.
-Report any maintenance problems, safety hazards, accidents, or injuries.
-Properly store flammable materials.
-Ensure uniform and personal appearance are clean and professional;
-Maintain confidentiality of proprietary information.
-Welcome and acknowledge all guests according to The Post Oak Hotel standards; anticipate and address guests' service needs;
-Assist individuals with disabilities;
-Thank guests with genuine appreciation.
-Speak with others using clear and professional language.
-Support team to reach common goals.
-Ensure adherence to quality expectations and standards.
-Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance.
-Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces\\
-Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
-Stand, sit, kneel, or walk for an extended period across an entire work shift.
-Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
-Perform other reasonable job duties as requested by Supervisors/Manager

Keywords: The Post Oak Hotel at Uptown Houston, Houston , PM Room Attendant, Other , Houston, Texas

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