Accounts Receivable Associate

Company: Symmetry Energy Solutions, LLC
Location: Houston
Posted on: January 16, 2022

Job Description:

The AR Associate is responsible for managing and collection all the outstanding accounts receivables for the company. In addition, they may be responsible for other aspects of collections, resolve customer billing problems, negotiate and monitor repayment plans, and initiating the legal process if the customer fails to meet the terms of the contract. This position is responsible for utilizing basic and advanced skip tracing techniques to acquire customer information, and ensuring work complies with all collection procedures and financial control policies set by the finance department. This position provides the opportunity to perform a variety of AR functions while working with internal customers from several departments throughout the organization. Essential Functions

• Monitor aging customer accounts and perform collection duties as necessary
• Research payment discrepancies to determine correct posting to accounts and work with various teams to resolve discrepancies
• Provide excellent customer service for internal and external customers
• Monitor Collections email box and answer customer and internal inquiries
• Confer with customers on short-paid balances and unidentified payments
• Perform month end tasks including, but not limited to, assisting in account reconciliation, issuing required credit memos, and applying payments to clear
• Partner with the team and management by raising issues, working to understand the root cause and offering potential solutions
• Assist with applying daily cash receipts and other cash transactions, including adjustments as needed
• Assist with internal and external audits as needed
• Assist with special projects and other duties as assigned Qualifications Education
  • Associates Degree in Accounting or Finance preferred. Accounts Receivable experience a plus. Experience, additional knowledge, skills, and personal characteristics
    • A minimum of two (2) years of full-time accounts receivable working experience; experience in natural gas energy preferred
    • Detailed oriented with excellent organizational skills are critical
    • Time management skills and multi-ask capabilities required
    • Ability to research and solve problems in a fast-paced environment
    • Self-starter and possesses ability to work independently
    • Exhibit SES's core values, competencies and develop positive interaction and collaboration with internal and external personnel
    • Ability to bring innovative ideas, recommendations to improve current processes, procedures, activities encouraged
    • Experience with or ability to quickly learn ERP (Microsoft Dynamics 365), CRM (SalesForce), and ETRM (Endur) preferred
    • Proficiency in Microsoft software including Excel, Word and PowerPoint required Other Requirements
      • Able to work in fast-paced office environment with a high-volume workload and frequent, short deadlines that may require more than a 40-hour work week to meet established deadlines including working nights or weekends, as required
      • Able to work indoors, in an office environment, regardless of whether open office, cubicle or private office
      • Able to travel occasionally, possibly overnight

Keywords: Symmetry Energy Solutions, LLC, Houston , Accounts Receivable Associate, Other , Houston, Texas