Collector II

Company: First Investors Financial Services
Location: Houston
Posted on: May 16, 2022

Job Description:

Stellantis Financial Services is the captive finance company to Stellantis N.V.Stellantis is the 4th largest automaker in the world. Our brands include Dodge, Jeep, Ram, Maserati, Chrysler, Fiat, & Alfa Romeo.We are a leading global mobility player guided by a clear mission:To provide freedom of movement for all through distinctive, appealing, affordable and sustainable mobility solutions.Our Companys strength lies in the breadth of our iconic brand portfolio, the diversity and passion of our people, and our deep roots in the communities in which we operate.The driving force behind us is the diverse and talented group of men and women around the world who bring their passion and experience to their work every day. And while we are a truly global organization, we remain deeply rooted in the communities in which we operate, and our people live and work.With industrial operations in nearly 30 countries and a commercial presence in more than 130 markets employing over 300,000 employees, Stellantis has the ability to consistently exceed the evolving needs and expectations of customers, while creating superior value for all stakeholders. Want an opportunity to move up the corporate ladder and fast track your career?APPLY NOW!General Job Summary:A Collector II is responsible for negotiating on delinquent accounts from 1 plus days past due by taking inbound and making outbound calls. The main job function is repossession management including the assignment and follow up of the repossession process. Additional job function is to utilize on-line systems to perform skip trace work. Always willing to work with customers-solving any financial issues that may arise. The Collector III position is vital to loss mitigation and overall company performance.Salary and Benefits:At Stellantis Financial Services, we ask at a lot of our employees which is why we give so much in return. In addition to your competitive salary, medical/dental/vision plan, and matching 401(k), well shower you with perks, including:* Salary: $17-$19 per hour and lucrative monthly bonus up to $2,000/month* Supplemental pay: $1500 sign on bonus, referral bonus and potential monthly bonus* Flexibility: High performing associates can create their own work schedule on a weekly basis* Employee Car Advantage Program: Employee Purchase/Leasing Program discounted below Factory Invoice* Location: When not working from home, work from our beautiful office on a Hybrid schedule.* Dress: Enjoy our comfortable causal work environment* Benefits:* 401(k) matching* Health insurance (medical, dental, vision)* Disability insurance* Life insurance* Paid time offJob Requirements:* Treats all contacts in a courteous and professional manner* Confers with customer by telephone in attempt to collect current and past due payments while documenting all actions taking on the account* Reviews customer's file and offers programs to qualified customers in order to minimize delinquency* Uses established procedures to make effective use of extensions and due date changes to resolve delinquent accounts* Utilizes collection skip tools to locate accounts leading to resolution* Recommend accounts for repossession or legal action* This position involves regular access to specified personal information of consumers* Perform all responsibilities in compliance with company policies and procedures* Assist with various projects as assigned by direct supervisorQualifications and requirements* High school diploma/GED* Moderate computer knowledge of MS Excel and MS Word software and keyboard skills including minimum accuracy requirements* Ability to recognize problems, resolve or escalate as needed, including using a variety of talk offs to convince the customer to make a payment* Speak and listen effectively to customers via phone, and tolerate stressful interactions with customers* Multi-task in a high energy standard office environment* Financial Services is an equal opportunity employer. Stellantis Financial Services is committed to providing its employees an environment that is free of harassment, discrimination and intimidation. It is the policy of Stellantis Financial Services to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation, veteran status, gender identity, change of sex, and/or transgender status or any protected status. Candidates must possess authorization to work in the United States. This policy applies to recruitment and placement, promotion, training, transfer, retention, rate of pay and all other terms and conditions of employment. Employment and promotion decisions will be based solely on merit, ability, achievement, experience, conduct and other legitimate business reasons. Interested candidates should NOT submit a photograph or video with a rsum. Rsums containing a photograph or video will not receive consideration. All employment with SFS is at-will employment. Continued employment with FIFSG is not guaranteed and all employees may be subject to discharge or discipline without notice or cause, at the sole discretion of SFS .

Keywords: First Investors Financial Services, Houston , Collector II, Other , Houston, Texas