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Security Officer

Company: MFAH
Location: Houston
Posted on: May 16, 2022

Job Description:

The MFAH is currently seeking dependable security professionals with visitor service skills and a strong sense of integrity. The Museum Security Officer plays the critical role of maintaining order, reducing injury, and reducing property loss at the Museum. In addition, the Museum Security Officer provides routine protection of galleries and visitors by making continuous rounds throughout the Museum and assisting and informing visitors. Serves as an initial security and safety responder for events and escalates and/or reports as appropriate. Performs the important function of responding politely and in a courteous, professional manner to visitors and staff, answering questions or directing visitors to someone who can answer.Responsibilities:Responsible for museum opening and closing duties, which include conducting inventory counts and observations to confirm the presence and condition of works of art on displayEnsure all visitors (including a high volume of school tours) maintain proper distance from objects, and assure smooth traffic flow throughout galleriesProtect works of art from theft, vandalism, or inadvertent damage during gallery patrolsPerform regular art count and verifies art movement within the galleriesInteract with visitors to give directions, information, and provide general assistanceEnforce all museum and security department policies and proceduresComplete written reports of accidents and incidentsWork with mechanical and electronic security devices for securing museum propertiesProvide for the personal safety of staff and visitorsMay performs bag inspections as required to ensure bags and parcels do not contain any objects potentially hazardous to visitors or MuseumProvide security for all museum properties and facilitiesMay be responsible for checking security equipmentCheck for water leaks and problems with access points (doors or windows)Report security, safety, or environmental hazards to appropriate authoritiesParticipate in training sessions in such areas as safety, first aid, CPR, fire and disaster procedures, and security equipmentMay serve as a member of the museum emergency response teamMay assist in medical emergencies involving visitors or staff, including but not limited to summoning medical assistance or administering first aid (if certified/qualified)If assigned, observe contractors who are performing work within the museum, ensuring contractors are operating within the appropriate safety and security guidelines for Museum OperationsPerform other duties as assigned by Security ManagementSkills, Knowledge and Abilities:Must have high level of integrity; must be tactful, polite, and courteous in dealing with visitors, staff, vendors, consultants, and othersExcellent verbal skills, particularly for communicating with visitors and communicating on the radioComfortable maintaining a professional appearance. Must be presentable at all times through proper grooming and personal hygieneMust be alert and have good concentration skillsExcellent record of attendance and promptnessAble to work overtime hours as requiredAbility to work varied shifts (flexible schedule) as assigned with regularly assigned days offWillingness to work weekends, special events, and holidays as neededExcellent written communication skills (report writing)Must be able to stand for long periods of time, walk, climb stairs, and lift up to 50 lbs.; (must be able to lift a fire extinguisher or small child)Must be observant in order to detect and report unusual behavior or circumstancesMust be alert and able to respond quickly in an emergencyMust have reliable transportation for regular shift as well as late nights if neededEducation and Experience:High school diploma or GEDPrevious experience in security is helpful, but not requiredPrevious customer service experience highly desiredSecurity Officers must pass a national criminal background check in order to maintain non-commission status through the Texas Commission on Private SecurityAll applicants are required to have a valid state issued ID or driver license in order to complete the application processWorking Conditions:Must be in good general healthDuties require standing at posts for long periods of time and/or walking distances and climbing stairs throughout the work shiftOther duties may require lifting heavy objects (fire extinguisher or a small child); opening heavy doors and hatches; climbing stairs, ladders, and in the event of an emergency, may have to run or make quick physical responseMust have good eyesight (adjusted) and hearing (adjusted)The successful candidate will be required to meet our pre-employment background screening requirements.MFAH recognizes diversity and inclusivity as fundamental to our organization. We welcome candidates whose experience has prepared them to contribute to our commitment to diversity and excellence. MFAH is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity or expression, genetics, or any other protected characteristic as established by law.Equal Opportunities for AllAt the Museum of Fine Arts, Houston we believe that diversity, equity, accessibility, and inclusivity are fundamental to our organization. We welcome all candidates whose experience has prepared them to contribute to our organization and to our pledge for workplace diversity, inclusion, and excellence.Our commitment to our policy and practice of nondiscrimination represents more than good intentions. It provides for employment decisions that are made without regard to race, creed, color, age, gender, sexual orientation, religion, national origin, gender identity or expression, genetic information, disability, or veteran status, or any other protected characteristic as established by law or any other reason unrelated to your ability to join and contribute to our organization and support our mission to provide a museum experience for all.The Museum of Fine Arts, Houston is equally committed to the full inclusion of all qualified individuals interested in employment with the organization. As part of this commitment, we want to ensure that persons with disabilities are provided reasonable accommodation needed to 1) participate in the job application or 2) interview process; 3) perform essential job functions; and/or 4) participate in the benefits and privileges of employment with the MFAH. If reasonable accommodation is needed, please contact the human resources department:HR@mfah.org

Keywords: MFAH, Houston , Security Officer, Other , Houston, Texas

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