HOA- Accounts Receivable Specialist
Company: LEAD Association Management Inc.
Location: Houston
Posted on: May 16, 2022
|
|
Job Description:
Job DescriptionSalary: The Accounts Receivable (AR) Client
Support Manager assists in the day-to-day administration of
accounts receivable functions for their assign portfolio of
communities. This position requires a high level of customer
service support through phone calls and email. Experience in
Homeowners Association Management industry preferred. REPORTS TO:
The Director of Accounts Receivables DUTIES AND RESPONSIBILITIES:
Posting lockbox payments. Posting of monthly late fees/finance
charges. Homeowner communications - telephone and emails. Maintain
accounting email folder. Homeowner bill backs, including legal
invoices/violation charges/administrative fees. Maintain and
monitor active payment plans. Processing collections each month for
communities within portfolio. Including sending late
notices/certified letters. Attorney referrals; communicating and
working with Attorneys regarding accounts in legal. Work closely
with Client Managers to maintain AR report for each community
within said portfolio. Including updating AR notes; removing any
necessary fees; researching when necessary. Processing returned
mail; update owner mailing addresses, contact information.
Processing Condocerts Orders Ensure owner billings are correct
whether it be monthly/quarterly/annual billings. Research
billings/payments made when necessary. Process coupons/statements
annually. Entering recurring charges when necessary. Monitoring
bankruptcies. Processing foreclosures Working with Title Companies
to provide manual quotes when applicable. KNOWLEDGE, SKILLS, AND
ABILITIES REQUIRED: Skill in organizing resources and establishing
priorities Ability to communicate effectively, both orally and in
writing Ability to develop and maintain recordkeeping systems and
procedures Strong interpersonal and communication skills and the
ability to work effectively with a wide range of constituencies
Ability to analyze and interpret the needs of residents and offer
appropriate solutions Skill in the use of computers, specifically
the most current version of Microsoft Office and Windows Ability to
coordinate independent contractors Technologically oriented Service
and results oriented Demonstrates good client interaction
Comprehension and attainment of all areas of the following skills:
written, verbal, thoroughness, procedural comprehension and
compliance Excellent problem solver; demonstrates ability to use
creative alternatives Ability to work independently and as a member
of various teams with sound judgment Positive, can-do attitude with
a commitment to excellence Ability to meet stringent deadlines High
attention to detail, flexible, and a quick learner Ability to work
with sensitive information and maintain confidentiality Maintain
professional appearance at all times SPECIAL REQUIREMENTS Physical
demands include ability to lift up to 25lbs; standing, sitting,
walking and occasional climbing. The Client Support Manager will
work at a personal computer for extended periods of time as well as
talking on the phone for extended periods of time. Driving when
necessary in personal vehicle. Low travel requirement- up to 25%.
Ability to respond to emergencies in a timely manner. Attendance at
night meetings is required on occasion.
Keywords: LEAD Association Management Inc., Houston , HOA- Accounts Receivable Specialist, Other , Houston, Texas
Click
here to apply!
|