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Sr UX Design Ops Advisor

Company: Vitamin T
Location: Houston
Posted on: May 16, 2022

Job Description:

OverviewOur client is looking to expand one of their most strategic, ambitious, and innovative teams to date!Your role as the User Experience DesignOps Advisor is a strategic part of both the UX and Product Leadership teams. This key role will drive the implementation of UX practices across Digital Technology and Product Teams with the goal of standardizing process, methods, and tools that support design and allow design to scale efficiently.You will provide support that helps to create impact that is intentionally and intelligently crafted, acting as a bridge that helps enable collaboration among cross-disciplinary team members. You will be tasked with ensuring that the design team is supported so that it can focus on designing and researching.Position Objectives:We're looking for someone to advise and influence the design and implementation of our user experience practices across product teams, our objectives might/will be:Engage and coordinate with Product Leaders to ensure proper team focus on UXAdvise Product Teams on staffing, research, design approaches, and other facets based on UX riskAdvise Product Teams on improving quality and impact of design outputs for the products with tools for self-assessment, goal setting, and maturationGeneral assistance with UX Core Team goalsThe Organizational Structure:As a part of the Digital Technology Team, directly reporting to the Lead of UX Strategy, you will work with the rest of the UX Core team and the Digital Product teams to establish UX processes and measures that support scalable solutions.A list of high-level responsibilities and expected experience/skills follows:Define UX risk for teams based on Project details and goalsAdvise Product Teams on UX practices with the goal of improving quality and impact of design outputs for the productsIdentification of escalating UX debtAssist in promoting and fostering experience alignment across the company's ecosystemEngage with stakeholders, product owners, developers, and end-users to gain insights that inform your design decisions.Promote the value of user experience at project, portfolio, and organization level.Produce user flows, wireframes, prototypes, and user interface specification based on project requirements and user storiesVisualize solutions using professional design tools as well as sticky notes, sketch boards, whiteboard markers or whatever tools are necessary to rapidly work from concepts to prototypes. Rapidly and iteratively create low and high-fidelity clickable and interactive prototypesEngage with users, as necessary, on-site at operational locations (domestic and international) for observational research as well as design validationPlan and execute evaluative research to get feedback iteratively and rapidly on ideas and designs at various stages in design and development. Methods to include: early design concept testing, prototype testing, remote testing, surveys, benchmark studies, usability test, heuristic evaluation, etcIdentify gaps between the current and the ideal user experience to drive innovation focus and purposeContinuously challenge the effectiveness of design solutions, recommending changes, as appropriateServe as a subject matter expert on user-centered design, design thinking and our end-users needsWHAT YOU BRING TO THE TEAM:Bachelors or Masters in Human Factors, Interaction, Industrial or Product Design, Cognitive, Experimental or Behavioral Psychology, Anthropology, or related field (or equivalent professional experience)5+ years working in the User eXperience field, preferably in a lead roleStrong communication and organizational influence skills.Ability and desire to coach non-design professionals in value and techniques of UXAbility and desire to create inclusive and accessible design patterns according to WCAG standards as well as user expectations and needsAbility and desire to give design reviews and feedback to more junior UX designersExperience using standard UX design tools to rapidly translate concepts into interfacesExperience conducting Design Thinking workshops or Design SprintsExperience applying research findings to interaction designUnderstanding of user-centered design user research methodologies including quantitative and qualitative techniques for both evaluative and generative researchUnderstanding of user-centered design methods and best practicesUnderstanding of design thinking methods, templates, and mindsetProficient in MS office products, working knowledge of the Adobe suite and standard design toolsExperience working with cross functional, collaborative teamsExtremely detail oriented, flexible to change, high tolerance for ambiguity and self-motivatedMust be comfortable making decisions independently as well as within a team**Relocation Assistance Available for the right candidate**

Keywords: Vitamin T, Houston , Sr UX Design Ops Advisor, Other , Houston, Texas

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