Lead Talent Relations Specialist

Company: Deloitte
Location: Houston
Posted on: May 16, 2022

Job Description:

The vision for Talent Relations is to become globally eminent. We strive to provide world class consultative services that safeguard against immediate crisis and long term threats to our people, brand and financial wellbeing. Our subject matter experts, innovative processes and investigative practices enable flawless operational execution and the ability to reduce risk throughout the organization.

Work you'll do

The Lead Talent Relations Specialist will manage moderate to complex Talent Relations (TR) cases from start to finish.

• With minimal oversight from the TR Manager, maintain seamless execution of TR services:
  • Review and assess risk on involuntary separation requests
  • Conduct low-risk investigations
  • Collaborate with Manager/Sr. Manager on high-risk investigations
  • Complex performance management matters
  • Complex red rating background investigations
  • Crisis matters such as missing persons, death notifications, medical emergencies
  • Provide oversight, guidance and delegate daily tasks/activities to TR Specialists
  • Provide training/share knowledge on basic processes, tools and procedures (e.g., Salesforce, accommodations, etc.),
  • Works collaboratively with TR Manager to mitigate risk on complex TR cases to provide, present and take action based on data gathered
  • Leverage Function Specific Subsidiary (FSS) knowledge to identify trends and recommend solutions for people-related risk matters
  • Partner with Office of General Counsel (OGC), Centers of Excellence (CoE), Core Talent Services (CTS), and US India Office (USI) to identify and mitigate Talent Relations risks
  • Create opportunities to identifying process efficiencies for the TR team or CTS organization
  • Participate on Talent Relations Accommodation Team (TRAT)
    
    
    The Team
    
    The mission of Core Talent Services (CTS) improves efficiencies and operational excellence, deliver strategic and transactional services, institutionalize operations efficiencies and quality and enhance ability to scale and reduce cost structure. CTS focus on delivery of both strategic and transactional services, either directly for the businesses or in support of the Business Advisors and Centers of Excellence (CoEs).
    
    Qualifications
    
    Required:
    
    • Undergraduate 4 year degree
    • 5-8 years of related Talent/Employee Relations experience
    • Strong customer service focus and interpersonal skills
    • Strong verbal/written skills and attention to detail
    • Analytical and problem solving skills
    • Demonstrated effectiveness when dealing with customers
    • Strong knowledge of Talent Relations concepts and policies
    • Ability to use technology systems to perform daily tasks
    • Ability to work in a matrixed and virtual environment
    • Ability to team cross-functionally during peak times
    • Ability to deal with ambiguity
    • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
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Keywords: Deloitte, Houston , Lead Talent Relations Specialist, Other , Houston, Texas