Family Service Trainee
Company: SCI Shared Resources, LLC
Location: Houston
Posted on: August 7, 2022
Job Description:
Our associates celebrate lives. We celebrate our
associates.Consider the possibilities of joining a Great Place to
Work!As a sales trainee, learn the industry, products, product
finance / insurance options, services as well as use of Customer
Relationship Management software and proprietary contracting
software. Throughout the training program, successfully complete
course work, pass exams, and demonstrate appropriate skills to
begin fulfilling the following responsibilities.Compassionate and
results-driven sales representative to actively seek out and engage
prospective clients with purchasing pre-planned funeral services as
well as pre-planned and at-need cemetery/mausoleum property. Meet
with client families, at the Funeral Home or virtually, to discuss
Celebrating a Life Well Lived. Present service, product, and
property solutions to meet their personal and cultural needs. Take
pride in service excellence and a technology rich company to
support revenue quota achievement.Family Service TraineeJOB
RESPONSIBILITIES
- Develop trusting relationships with prospective and existing
client families in order to generate sales leads. Input prospective
client contact information in Customer Relationship Management
(CRM) system.
- Take initiative to contact prospective clients and schedule
sales appointments to meet prospective clients schedule, including
evenings and weekends.
- Applying listening and empathy skills facilitates prospective
client through the pre-planning process and selection of services
and property that most appropriately meet their needs. Shows
property and property features to prospective families for both pre
and at-need sales. Explains insurance product features. Completes
sales and insurance contracts ensuring accuracy and
completeness.
- Utilize CRM software to continually source leads from
campaigns, prospective clients, and prior client sales to develop
sales pipeline.
- Collaborate with Funeral Director and family on pre-need
property or mausoleum sales. Coordinates sales efforts with team
members and other departments as appropriate.
- Seek out managers coaching to improve sales cycle, sales
techniques, software proficiency, and product knowledge.Minimum
QualificationsEducation
- High School Diploma or equivalentLicenses
- Ability to obtain and maintain insurance license as required by
state/province
- Current state/province issued drivers license with an
acceptable driving recordExperience
- Sales or Customer experience preferred
- Previous experience with Customer Relationship Management (CRM)
systems preferredKnowledge, Skills and Abilities
- Proficient computer skills including MS office suite
- Proficient computer skills with CRM and Social Networking Apps
preferred
- Professional demeanor and communication skills
- Bilingual, knowledge of another language preferred
- Professional attire required when meeting with clients or
representing the company
- Available to work evenings and weekendsPostal Code:
77088Category (Portal Searching): SalesJob Location: US-TX -
Houston
Keywords: SCI Shared Resources, LLC, Houston , Family Service Trainee, Other , Houston, Texas
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