Service Valet- JLR Houston North
Company: Sonic Automotive
Location: Houston
Posted on: August 8, 2022
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Job Description:
Job Description
The Service Greeter/Porter is responsible for moving service
customer vehicles to ensure smooth and efficient traffic flow
through the facility and increase customer convenience and
maintaining an orderly service parking area.
Duties and Responsibilities:
- - - - - - - Greets all customers entering the service area with a
friendly, upbeat professional attitude, answers their questions,
and directs them to the appropriate person or location
- - - - - - - Determines if customers coming into service have an
appointment. Records customer's name, VIN, tag number, mileage, and
existing vehicle damage (walk around)
- - - - - - - Controls service traffic flow, parking and assist
with loaner vehicles as needed. Parks vehicles after they have been
written up
- - - - - - - Drive safely and reports any lot damage immediately.
Zero lot damage is the goal and the expectation
- - - - - - - Retrieve customer vehicles at cashier for pick-up;
wait at vehicle for customer, thank customers for their
business
- - - - - - - Install disposable seat covers, steering wheel
covers, floor mats and I.D. tags in all the vehicles taken in for
service
- - - - - - - Deliver the keys and repair order hard copies to the
appropriate Service Advisor immediately after parking a vehicle in
the service parking lot
- - - - - - - Maintains a clean and safe service drive area, free
of trash, water, leaves and dirt.
- - - - - - - Drives vehicles to and from service lane, service
stalls, and parking lot as needed.
- - - - - - - Makes key tags for vehicles
- - - - - - - Maintains a professional appearance
- - - - - - - Performs other duties as assigned
- - - - - - - Must follow all company safety policies and
procedures, and immediately report any and all accidents to a
manager or supervisor.
Keywords: Sonic Automotive, Houston , Service Valet- JLR Houston North, Other , Houston, Texas
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