Senior People Experience Partner, JLLT Services

Company: myGwork
Location: Houston
Posted on: August 7, 2022

Job Description:

About JLL - We're JLL-a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 98,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities. Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together. If this resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table! JLL Technologies (JLLT) is disrupting commercial real estate transforming how companies acquire, operate, manage, and experience space through the delivery of a comprehensive technology portfolio of purpose-built solutions and leading edge, venture-backed companies. Our JLLT People Experience Partner (PXP) teams strengthen employee experience, ignite energy & purpose, and elevate organization-wide performance by: Activating , embedding, and influencing HR products, cycles, and process; Advocating for employees and their e X perience; Advising , consulting, and coaching managers to be e X ceptional. PXPs will use their business acumen, HR expertise, and local knowledge to enable business objectives & HR priorities. PXPs will deep dive, surface insights, and influence HR functional areas and COEs to improve and when required rebuild policies, processes, and tools that will enhance moments that matter enabling JLLT talent to do their best work. Senior People Experience (PX) Partners, JLLT Services will bring their experience supporting Technology Services, Solutions, or Customer Success executive leaders and teams to provide strategic and tactical thought leadership aligning People programs and initiatives to improve performance and effectiveness leading to successful achievement of key business outcomes with a global perspective. Location: 100% remote from any location in the United States. Travel: 10% Key Accountabilities Functional Knowledge

• Partner with Services leadership to understand business objectives; use metrics, trends, and industry experience to develop impactful People programs and initiatives; and execute critical People activities to support achieving business outcomes.
• Partner with JLLT People Partners and use business acumen, HR expertise, and industry knowledge to proactively anticipate opportunities or issues & develop innovative solutions to address the opportunities at the root cause with intention to arrive at sustainable solutions across Business Units (Pillars).
• Collaborate with JLLT and other Business Line Regional Heads of PX to successfully and seamlessly activate all programs, initiatives, and activities to deliver a consistent & positive One JLL experience for all team members.
• Activate and facilitate JLL's global and regional policies, processes, and tools that support moments that matter across a team member's experience to include Hiring; Onboarding;Performance Review; Performance Management; Promotion; Etc.
• Lead and coordinate the talent Management cyclical activities including Goal Setting, Talent Review, Succession Planning, Year-End & Compensation Planning for the JLLT Services team.
• Drive a culture of inclusion and transparency which celebrates our employee diversity and promotes a sense of belonging and value where every voice is heard.
• Partner with HR COEs and product colleagues to create and deliver best in class HR tools, resources, processes, and overall experiences.
• Lead ad hoc projects impacting business results and experience moments across JLLT.
• Collaborate with Employee Relations team to manage complex employee relations situations.
• Proactively advise, consult, and coach business stakeholders/managers on performance management, quality conversations, team building, and personal development.
• Support transition, expansion, and stabilization of M&A activity with particular focus on the employee experience.
• Identify and recommend efficiencies in the employee life cycle - using touchpoints and hand offs to other People Solutions and Experience stakeholders. Business Expertise
  
  • Experience in a Technology company supporting Solutions, Services, or Customer Success executive leaders and teams.
  • Experience delivering HR and operational activity within a complex and highly matrixed organization with the ability to balance competing requirements.
  • Highly skilled in using data & technology to improve employee experience, drive business performance, and streamline organization efficiency. Skills & Competencies Leadership
    
    • Drive the growth of JLLT by developing and delivering exceptional People programs, initiatives, and activities grounded in best practices and industry knowledge.
    • Develop and sustain strong & influential relationships within the business & HR to understand and cascade HR & business priorities across the PXP team in an engaging and energized way.
    • Ability to lead through informal influence across regions and cultures to leverage organizational strengths.
    • An appetite for exceeding expectations and creating wow within the business & HR organization. Problem Solving
      
      • Excellent organizational skills with a starter finisher mentality and acute attention to detail.
      • Ability to use data to tell a convincing narrative and inform and/or make impactful decisions.
      • Adept at managing multiple priorities/projects simultaneously. Interpersonal Skills
        
        • Builds robust relationships and demonstrates a high degree of emotional intelligence.
        • Exceptional communicator and influencer.
        • Ability to adjust styles of communication to varying situations to effectively communicate with a diverse array of senior stakeholders.
        • Ability to cultivate robust & meaningful relationships to serve as a trusted HR expert.
        • A passion to work with people across a variety of backgrounds with the ability to formally and informally coach and upskill peers and colleagues. Qualifications
          
          • Bachelor's degree or equivalent experience.
          • 10+ years of HR experience with at least 5 in a Technology company supporting Solutions, Services, or Customer Success executive leaders and teams.
          • Demonstrated project management and change management experience.
          • Demonstrated experience using data to identify insights and drive action/change.
          • Experience in matrixed organization.
          • Ability to thrive in a dynamic and ambiguous environment. Systems Used
            
            • Workday
            • Microsoft Suite
            • PeopleSoft #remote #LI-remote #LI-virtual Benefits: Our benefits are a good reason to come to JLL. We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. Our underlying benefits philosophy is this: be fair to our people, and provide opportunities for those who take advantage of our programs and resources to lower their health costs and increase their personal and financial security. Benefits to eligible employees, include:
              
              • 401(k) plan with matching company contributions
              • Medical, Dental & Vision Care
              • 6 weeks of paid parental leave at 100% of salary
              • Paid Time Off and Company Holidays
              • Flexible Work Arrangements may be available
              • Executive Benefits What you can expect from us We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success. Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay. We can't wait to see where your ambitions take you at JLL. Apply today! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here . This position may require you to be fully vaccinated against COVID-19. If required, you'll be asked to provide proof that you're fully vaccinated upon your start date. You're considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination. Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. This employer is a corporate member of
                myGwork - LGBTQ+ professionals, the business community for LGBTQ+ professionals,
                students, inclusive employers & anyone who believes in workplace equality.
                

Keywords: myGwork, Houston , Senior People Experience Partner, JLLT Services, Other , Houston, Texas