Family Service Trainee
Company: Service Corporation International
Location: Webster
Posted on: August 7, 2022
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Job Description:
Our associates celebrate lives. We celebrate our
associates.Consider the possibilities of joining a Great Place to
Work!As a sales trainee, learn the industry, products, product
finance / insurance options, services as well as use of Customer
Relationship Management software and proprietary contracting
software. Throughout the training program, successfully complete
course work, pass exams, and demonstrate appropriate skills to
begin fulfilling the following responsibilities.Compassionate and
results-driven sales representative to actively seek out and engage
prospective clients with purchasing pre-planned funeral services as
well as pre-planned and at-need cemetery/mausoleum property. Meet
with client families, at the Funeral Home or virtually, to discuss
'Celebrating a Life Well Lived'. Present service, product, and
property solutions to meet their personal and cultural needs. Take
pride in service excellence and a technology rich company to
support revenue quota achievement.JOB RESPONSIBILITIESDevelop
trusting relationships with prospective and existing client
families in order to generate sales leads. Input prospective client
contact information in Customer Relationship Management (CRM)
system.Take initiative to contact prospective clients and schedule
sales appointments to meet prospective client's schedule, including
evenings and weekends. Applying listening and empathy skills
facilitates prospective client through the pre-planning process and
selection of services and property that most appropriately meet
their needs. Shows property and property features to prospective
families for both pre and at-need sales. Explains insurance product
features. Completes sales and insurance contracts ensuring accuracy
and completeness.Utilize CRM software to continually source leads
from campaigns, prospective clients, and prior client sales to
develop sales pipeline.Collaborate with Funeral Director and family
on pre-need property or mausoleum sales. Coordinates sales efforts
with team members and other departments as appropriate. Seek out
manager's coaching to improve sales cycle, sales techniques,
software proficiency, and product knowledge.Minimum
QualificationsEducationHigh School Diploma or
equivalentLicensesAbility to obtain and maintain insurance license
as required by state/provinceCurrent state/province issued driver's
license with an acceptable driving recordExperienceSales or
Customer experience preferredPrevious experience with Customer
Relationship Management (CRM) systems preferredKnowledge, Skills
and AbilitiesProficient computer skills including MS office
suiteProficient computer skills with CRM and Social Networking Apps
preferredProfessional demeanor and communication skillsBilingual,
knowledge of another language preferredProfessional attire required
when meeting with clients or representing the companyAvailable to
work evenings and weekendsPostal Code: 77598Category (Portal
Searching): SalesJob Location: US-TX - Webster
Keywords: Service Corporation International, Houston , Family Service Trainee, Other , Webster, Texas
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