Guest Experience Lead (GEL)
Posted on: November 26, 2022
This job posting is for a position in a restaurant owned and
operated by an independent franchisee and not McDonald's USA. This
franchisee owns a license to use McDonald's logos and food
products, for example, when running the restaurant. However, this
franchisee is a separate company and a separate employer from
McDonald's USA. If you are hired for the job described in this
posting, the franchisee will be your employer, not McDonald's USA.
Only the franchisee is responsible for employment matters at the
restaurant, including hiring, firing, discipline, supervisions,
staffing, and scheduling employees. McDonald's USA has no control
over employment matters at the restaurant. McDonald's USA will not
receive a copy of your employment application and it will have no
involvement in any employment decisions, including whether you
receive an interview for the job or whether you are hired.
McDonald's Works for Me.
I'm going places. I want to have fun, I like to be challenged, and
I need a schedule that works for me.
The Job for Me - Get a job that fits your life, inspires your best,
and moves you forward. Choose your hours. Pursue your education.
Build your skills and be yourself.
The Team for Me - Our people want to say YES - to working with
energy and purpose, learning new skills, serving delicious food and
creating feel-good moments with our guests. Does this sound like
you? You'll fit right in.
The Place for Me - From here, you can go further than you thought
possible. Reach your goals and build your future with college
tuition assistance, high school completion programs, English
language courses and valuable job skills.
We are committed to being America's best first job. Let's talk.
Make your move.
See a day in the life of a Guest Experience Lead at McDonald's
We believe in letting you do you. If you're looking for a part-time
job that supports your full-time ambition, you've come to the right
place. And right now we have an awesome opportunity for Guest
Experience Leaders to work in our restaurant between the hours of
8am and 8pm. The Guest Experience Leader gets to create feel-good
moments everyday with customers by:
--- Greeting guests and communicating with them while ordering
--- Offering help with using the ordering kiosks
--- Offering assistance to those in need of some extra hands
--- Checking with them once they have their food to make sure
they're satisfied, or to see if they need anything else
--- Ensuring kids receive a kid treat
--- Handling any concerns
--- Communicating with the restaurant team to provide feedback and
All you'll need is an outstanding attitude, willingness to learn
and grow and the capability to excel in a fast-paced, team
environment. We'll teach you the rest. We offer great pay,
tremendous benefits and a chance to grow like you wouldn't believe.
Sound good? Give us a try! You must be 16 years of age or older to
work as a Guest Experience Leader at corporate owned and operated
A job as a Guest Experience Leader at a McDonald's Corporate owned
restaurant gives you the chance to grow your skills and meet great
people, while earning some outstanding benefits opportunities along
the way. Those can include:
--- Competitive pay
--- Education through Archways to Opportunity including
opportunities to earn a High School degree, college tuition
assistance and English classes as a second language
--- Discount programs
--- Free meals / meal discounts
--- Unpaid Leaves of Absence
This job posting contains some information about what it is like to
work in a McDonald's restaurant, but it is not a complete job
description. People who work in a McDonald's restaurant perform a
number of different tasks every day, and this posting does not list
all of the essential functions of this job.
By applying to this position, I understand that I am applying to
work at a restaurant that is owned and operated by an independent
franchisee, not McDonald's USA. I understand that this franchisee
is a separate company and a separate employer from McDonald's USA.
Any information I provide in this application will be submitted
only to the independent franchisee, who is the only company
responsible for employment matters at this restaurant. I recognize
that the independent franchisee alone will make all decisions
concerning employment matters, including hiring, firing,
discipline, supervision, staffing and scheduling. By applying for a
job at a franchisee operated restaurant, I understand that the
information I provide will be forwarded to the franchisee
organization in order for that organization to reach out to me and
process and evaluate my application. I acknowledge that McDonald's
USA will not receive a copy of my employment application and will
have no involvement in any employment decisions regarding me,
including whether I receive an interview or whether I am hired to
work for the franchisee. I understand that I need to contact the
franchise organization for information about its privacy
McDonald's Corporation and McDonald's USA, LLC (the "Company") are
committed to a policy of Equal Employment Opportunity and will not
discriminate against an applicant or employee of the Company,
including any corporate-owned restaurant, on the basis of age, sex,
sexual orientation, race, color, creed, religion, ethnicity,
national origin, alienage or citizenship, disability, marital
status, veteran or military status, genetic information, or any
other legally-recognized protected basis under federal, state or
local laws, regulations or ordinances. Applicants with disabilities
may be entitled to reasonable accommodation under the terms of the
Americans with Disabilities Act and/or certain state or local laws.
A reasonable accommodation is a change in the way things are
normally done that will ensure an equal employment opportunity
without imposing an undue hardship on the Company. Please contact
firstname.lastname@example.org if you need assistance completing
any forms or to otherwise participate in the application process or
to request or discuss an accommodation in connection with a job at
the Company or at a McDonald's corporate-owned restaurant to which
you are applying.
McDonald's and its franchisees are taking proactive steps in
response to the COVID-19 outbreak to ensure the safety in our
restaurants across all communities. Our values of quality, service,
and cleanliness continue to guide us. We're following direction
from the CDC, state, and local governments and adhering to our deep
cleaning procedures in every restaurant, every day. We also fully
support employees who stay home from work if they are feeling sick.
Read more about the ways we are prioritizing health at
McDonald's and its franchisees are always looking for top
candidates and encourage you to apply online. If you have any
questions, please first call the restaurant as this will help the
restaurant comply with any social distancing guidelines or other
compliance obligations. For corporate roles, please proceed to the
online application, or if you already applied, contact
email@example.com. There may be a short delay in response time
while we continue to monitor the impacts of COVID-19. We sincerely
thank you for your continued trust in the Golden Arches.
Keywords: McDonald's, Houston , Guest Experience Lead (GEL), Other , Cypress, Texas
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