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Regional Supervisor, Onsite Operations- Houston, TX

Company: Stryker
Location: Houston
Posted on: November 26, 2022

Job Description:


* Responsible for the day to day performance of all ProCare OnSite Specialists within the region, including customer engagement and collaboration with Sales to further strengthen and build the ProCare business.


* Supervises (directly) the ProCare OnSite Specialists. Supervisory duties include selection of new employees, performance evaluations, career development, authorizing of time cards, assigns overtime, responsible for corrective actions.
* Coaching, developing and leadership of all Specialists throughout assigned territory. Responsible for working with Operation's Associate to ensure sick and vacation days are covered.
* Partner with Endoscopy sales reps to drive support for Specialists, strong customer engagement and growth of the ProCare business.
* Interact with customers (Administrators and Clinicians) regarding the performance of OnSite Specialists.
* Assist in the implementation of new accounts with a primary focus on Specialist performance. Responsible for interviewing and overall talent acquisition.
* Responsible for monthly reports to Regional Service Manager on region performance / activity / HC. Enforce on time completion of SLMS assignments for all Specialists.
* Monitors the attendance of employees.
* Responsible for writing performance and merit reviews. Up to 75% overnight travel required
* Adheres to all policies and procedures put forth in the Sales code of conduct. Works with Regional Manager to gain understanding of Regional P& L.


* Operating Room experience in a services-related account for at least 1 year desired.
* 5 plus year tenure with Stryker ProCare or related field desired.
* 3 years of prior management experience preferred.
* B.A. or B.S. in business with an emphasis in marketing or related discipline preferred.
* Medium work: Exerting up to 60 pounds of force occasionally, and/or up to 20 pounds of force

constantly to move objects.

* Must be able to review printed materials.
* Must be able to effectively use computer programs (e.g. Word, Excel, Outlook and Power Point ).
* Must have Stryker VPN access.
* Must be able to use I-Expense for expense reporting.
* Must be able to communicate with large groups of people.
* Must be able to communicate telephonically.
* Must be able to use common office equipment (e.g. calculator, PC, fax machine, etc.).
* Must be able to generate and explain detailed forecasts, guidelines and procedures.
* Must be able to observe and correct minute inconsistencies (e.g. in the printed word, product

appearance, etc.).

* Excellent analytical skills.
* Excellent professional interpersonal skills.
* Demonstrated effective managerial skills with quick decision-making ability.
* Excellent organizational skills.
* Excellent problem solving ability.
* Near visual acuity, (corrected) color vision, corrected (if necessary) audio logical problems, mobility,

bending, standing, stooping, and finger dexterity.

Job Type: Full-time

Pay: From $72,000.00 per year

* 401(k)
* 401(k) matching
* Dental insurance
* Employee assistance program
* Employee discount
* Flexible schedule
* Flexible spending account
* Health insurance
* Life insurance
* Paid time off
* Tuition reimbursement
* Vision insurance
* 12 hour shift
* 8 hour shift
* Day shift
* Holidays
* Monday to Friday
* On call
* Overtime
* Weekend availability
Supplemental pay types:
* Bonus pay

Ability to commute/relocate:
* Houston, TX 77024: Reliably commute or planning to relocate before starting work (Required)

* Warehouse experience: 1 year (Preferred)

Work Location: Hybrid remote in Houston, TX 77024%58047475%

Keywords: Stryker, Houston , Regional Supervisor, Onsite Operations- Houston, TX, Other , Houston, Texas

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