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Customer Care Representative

Company: Rangam Consultants Inc.
Location: Houston
Posted on: November 26, 2022

Job Description:

*Work Schedule: Monday-Friday 8 am-5 pm*

*Shift: Hybrid - once up to speed, Remote 1-2 days out of the week*

*Initially will be in the office Monday - Friday until familiar with the role.*

* The qualified candidate will be responsible for the management of customer orders through the entire order fulfillment process.
* The Customer Care Representative will ensure complete customer satisfaction through timely, thorough follow-through, keeping the customer appraised of their account status.
* The Customer Care Representative will function in a team environment while retaining the ability to empower themselves to perform their specific job functions and make decisions that are in the best interests of the customer and Company.

*Additional responsibilities include, but are not limited to: *

* Assisting in the resolution of outstanding credit issues, non-conformances and various supply chain-related projects.
* This position will interface with various functions within the business: Marketing, Sales, and Logistics, at all levels of the organization. Experience = 3-5 years
* SAP experience or other ERP system required (1-3 years)
* Bilingual (Spanish/French) preferred

Job Type: Contract

Pay: $33.00 - $34.00 per hour

* 8 hour shift
* Monday to Friday

Application Question(s):
* Are You Fully Vaccinated?

* Logistics: 3 years (Required)
* SAP: 3 years (Required)
* ERP systems: 3 years (Required)

Work Location: One location%58047475%

Keywords: Rangam Consultants Inc., Houston , Customer Care Representative, Other , Houston, Texas

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