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IT Business Partner

Company: Wood
Location: Houston
Posted on: November 26, 2022

Job Description:

Overview / Responsibilities

Wood is currently recruiting for an IT Business Partner (IT BP) who will report to a Senior IT Business Partner within the IDT (Information Digital Technology) Business Partnering group. The Business Partner is the IT focal point for the business and is responsible for performing numerous functions to support the delivery and spend of IT to the businesses within Wood. The role works in unison with other IDT Business Partners, IDT Vice President, IDT internal technical teams and outsourcing partners to deliver a single, repeatable IT experience while encompassing Business Group or Function specific requirements. Collectively the Business Partners support the delivery of the IDT Strategy and Services to the global Wood business and ensures the IDT and business strategies are aligned. The Business Partner develops and nurtures strong working relationships with middle management and key stakeholders within their assigned business and are recognized as IT leaders.

Key Accountabilities & Responsibilities

The IT Business Partner will be part of a team of IT Business Partners who are responsible for the delivery of IT services and IT related projects across the business groups. The IT Business Partner will also be accountable for the following:


  • Be a team deliverer of the IT function strategy
  • Maintain a solid understanding of the business service lines to inform the IT strategy and leverage current and emerging technologies to meet short and long-term business goals and objectives
  • Articulate the IT strategy to the business demonstrating where it can bring additional benefit and cost savings to the business
    Service Assurance:
    • IT escalation point for all IT service issues across the business and their internal technical teams
    • Continually seek out and drive areas for service and process improvement, but with a financial responsibility to ensure the service is fit-for-purpose
    • Proactively seek feedback on IT performance from the business and share improvement opportunities with the IT service leaders
      Project Delivery:
      • IT escalation point for all projects across the business for both the business and their IT team, and accountable for successful delivery
      • Be the project focal point for the business and monitor the cost and schedule across the relevant business portfolio
      • Provide an accurate business portfolio pipeline lookahead / forecast to assist in project resourcing and prioritization
      • For each project, ensure a clear and unambiguous business charter and scope is defined and facilitate the requirements gathering
      • Ensure project IT deliverables meet the stated business needs
      • Ensure the volume, quality, delivery performance and business value of the project throughput is captured and shared with the business
      • Responsible for identifying early capture and challenge of suggested changes in requirements of in-flight projects due to change in the business requirements
        IT Bid Support
        • Act as the focal point for Pursuit Manager or Pursuit Lead on all IT input to bid
        • Work closely with all areas of IT to ensure accurate and timely input to bids of all IT services required
        • Ensure the business understand how IT services and hardware are delivered to ensure successful project start-up
          Communications and Awareness:
          • Disseminate key messages, policy changes and high-level initiatives to user community
          • Key focal point for project and IT service requests from the senior leaders in the business
          • Share best practice and provide direction across the business on how to engage and consume IT services
          • Constantly develop strong relationships with the other leaders and their teams within the IT function, including outsourcing partners, to embrace and portray a one-team mentality
            • Educated to technical diploma, or recognized certification level in computer science or another technology-oriented discipline

              Skills / Qualifications

              Knowledge, skills and experience:
              • The Business Partner is a seasoned IT practitioner with a diverse background and minimum 5 years of experience, built on top of the relevant qualifications
              • Excellent communication skills, both written and oral, and excellent relationship building skills
              • Ability to succinctly articulate complex concepts, composed and confident self-starter able to build strong relationships with business contacts.
              • Strong business understanding and core technical skills
              • Track record and proven ability and experience of working with engineers and senior management level
              • Demonstrable experience of implementing IT strategies at a regional or service line level
              • Proven experience in supporting and implementing business change
              • History of working in globally dispersed and multi-disciplined IT teams
              • Experience in on-boarding new businesses to provide global IT services
              • Experience of driving and implementing significant business transformation
              • Demonstrate drive to solve problems in a matrix team environment with high energy and a positive attitude
              • Experience in Service-Now or ITSM related tool
              • Microsoft Office O365 Tools and Application understanding
              • Basic knowledge of network and IT security
              • ITIL or PMP certification preferred
                Personal attributes:
                • Strong interpersonal skills to sustain productive relationships
                • Flexible and adaptable to change while demonstrating innovative and creative approaches
                • Highly collaborative with the ability to sustain relationships with colleagues and customers to deliver successful outcomes
                • Willing to travel regionally (as appropriate)

                  Company Overview

                  Wood is a global leader in engineering and consultancy across energy and the built environment, helping to unlock solutions to some of the world's most critical challenges. We provide consulting, projects and operations solutions in more than 60 countries, employing around 40,000 people. www.woodplc.com

                  Diversity Statement

                  We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.

Keywords: Wood, Houston , IT Business Partner, Other , Houston, Texas

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