Public & Labor Account Associate
Company: CVS Pharmacy
Location: Houston
Posted on: January 27, 2023
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Job Description:
Job DescriptionThis person will support account servicing for
assigned constituents (producers, plan sponsors, customers),
business or customer segment, products and services and
geographies.Responsibilities include:- Identifies
constituent-specific service issues, identifies solutions and may
lead resolution of issues working with other areas.- Provides
constituents with Aetna policy, plan design and benefit changes and
network updates including analysis of impact.-Collaborates with
account management team to achieve growth/renewal objectives; may
assist in preparation and delivery of renewal packages.-May support
plan administration activities, including installation,
open-enrollment, plan set-up, eligibility, billing and drafting by
working proactively with support areas; signs-off on ID cards.- May
assist in constituent training on product and policy questions.-
May take initial calls for direct sales requests and forward
requests to appropriate sales staff.Required
Qualifications-Excellent oral and written communication
skills-Ability to successfully manage strategic accounts-Regularly
utilize and exhibit professional behavior, be respectful of others
and communicate effectively-Independently function and problem
solve using critical thinking skills-Exhibit and practice effective
organizational skills necessary to manage competing priorities and
meet established internal and external client expectations.-2 to 5
years of client service experience in the health insurance
field-Texas Life & Health Insurance license, as required by state
law within 90 days of employmentThe position will be onsite at
Houston ISDCOVID RequirementsCOVID-19 Vaccination RequirementCVS
Health requires certain colleagues to be fully vaccinated against
COVID-19 (including any booster shots if required), where allowable
under the law, unless they are approved for a reasonable
accommodation based on disability, medical condition, religious
belief, or other legally recognized reasons that prevents them from
being vaccinated. You are required to have received at least one
COVID-19 shot prior to your first day of employment and to provide
proof of your vaccination status or apply for a reasonable
accommodation within the first 10 days of your employment. Please
note that in some states and roles, you may be required to provide
proof of full vaccination or an approved reasonable accommodation
before you can begin to actively work.Preferred
Qualifications-Claims experience is a plus.- Knowledge of sales
support and underwriting functionsEducationBachelor's degree or
equivalent experienceBusiness OverviewBring your heart to CVS
HealthEvery one of us at CVS Health shares a single, clear purpose:
Bringing our heart to every moment of your health. This purpose
guides our commitment to deliver enhanced human-centric health care
for a rapidly changing world. Anchored in our brand - with heart at
its center - our purpose sends a personal message that how we
deliver our services is just as important as what we deliver.Our
Heart At Work Behaviors support this purpose. We want everyone who
works at CVS Health to feel empowered by the role they play in
transforming our culture and accelerating our ability to innovate
and deliver solutions to make health care more personal, convenient
and affordable. We strive to promote and sustain a culture of
diversity, inclusion and belonging every day. CVS Health is an
affirmative action employer, and is an equal opportunity employer,
as are the physician-owned businesses for which CVS Health provides
management services. We do not discriminate in recruiting, hiring,
promotion, or any other personnel action based on race, ethnicity,
color, national origin, sex/gender, sexual orientation, gender
identity or expression, religion, age, disability, protected
veteran status, or any other characteristic protected by applicable
federal, state, or local law.
Keywords: CVS Pharmacy, Houston , Public & Labor Account Associate, Other , Houston, Texas
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