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Shift Lead -

Company: TPN Management Houston
Location: Houston
Posted on: January 27, 2023

Job Description:

Do you love helping others?Are you a natural leader who loves to inspire others to succeed? Do you want to be part of a community of caregivers committed to helping people feel their best? If the answer is "yes," we want you on our team at Massage Envy Tanglewood. Massage Envy is the leader in accessible massage and skin care. As a Shift Leadat ourfranchised location,* you'll join a wellness community that's 35,000 strong. And you have a meaningful role to play as you:

  • Rally a team of caring professionalsto deliver an excellent end-to-end experience to every client every single day.
  • Build relationships with a talented teamof massage therapists, estheticians, and customer service superstars to guide, support, and inspire them.
  • Own the success of an all-star locationwhere clients want to be, and service providers want to stay.Here's what's in it for you:The rewards of the job go beyond the difference you'll make in the lives of members and guests. We offer a culture of care that inspires you to be your best with:
    • Benefits that help you take care of youincluding paid time off and matching 401(K) after 1 year,health, vision, and dental insurance offerings,monthly free services, among others.
    • A healthy compensation planthat rewards your hard work with a base pay starting at $11 an hour based on experience and a generous monthly commission structure based on sales..
    • A dynamic, energizing environmentwhere you're consistently challenged, never bored.
    • Leader training and developmentto help you grow your leadership and management skills! We always have room for growth and promote within our team!WHAT WE'LL ACCOMPLISH TOGETHERAs a team, we're committed to delivering on the Massage Envy brand promisewe help you take care of youevery day to clients and employees alike. As the connector between the franchise manager, franchise staff, and clients, you're part of the leadership team, bringing everyone together to work cohesively toward that goal. Daily work in this role includes:
      • Leading the way to an amazing experience for members and guestsby managing the daily operations of the location, maintaining a clean, safe, therapeutic environment for everyone and guiding the sales and customer service team to positively resolve customer challenges.
      • Helping the location move more people forward in their wellness journeysby driving membership, promoting retail sales, partnering with the franchisee to set performance goals and working with the team to achieve them.
      • Building a high-achieving teamby setting clear expectations, providing ongoing training and mentorship, and reviewing performance regularly to empower team members to improve and grow.
      • Running a tight shipwhere every operational detail is addressed, from managing inventory and deposits to ensuring compliance with all labor and employment laws applicable to location employees (including any local and state licensing laws for massage therapists and estheticians).
      • Creating a strong workplace culturewhere all employees feel valued, good work is recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission.
      • Modelling the Massage Envy core valuesof optimism, gratitude, excellence, consistency and empathy.WHAT IT TAKES TO SUCCEEDA team is only as strong as its leader, so we're looking for people who have what it takes to bring out the best in everyone. Those who shine in this role are:
        • Smart and experiencedwith prior background in management, marketing, sales, service or retail and a college degree (preferred).
        • Born leaderswho can motivate, coach, influence, and inspire and who aren't afraid to have tough conversations.
        • Top performerswho can set goals, prioritize work, analyze business performance, and delegate effectively.
        • Problem solverswho can think on their feet, bring people to compromise, and resolve conflict.
        • Good with people, building trust and confidence and developing positive relationships with employees, members, and guests.We Believe Our Differences Make Us BetterWe're excited to hear from everyone with the skills, experience, and passion to do a great job regardless of race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status.If you're ready to lead the charge to help people feel their best, we can't wait to meet you.

Keywords: TPN Management Houston, Houston , Shift Lead -, Other , Houston, Texas

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