Technical Product Specialist
Company: PAC L.P
Location: Houston
Posted on: March 19, 2023
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Job Description:
Who We Are PAC is a leading global provider of advanced
analytical instruments for laboratories and process environments in
hydrocarbon processing industries. Customers choose PAC's
instruments to provide the cutting-edge technology required to
maintain regulatory compliance and to improve productivity. Your
Role As a Technical Product Specialist, you will provide expert
know-how in support of the sales effort. You will gain detailed
knowledge of PAC's line of product solutions to serve as the
subject matter expert (SME) in order to develop new business
opportunities, strengthen customer relationships, and drive revenue
growth along with the sales personnel. By working directly with
customers and/or accompanying sales personnel to customer meetings,
you will assist in opportunity qualification, provide expert
assistance in presenting solutions to the customer which may
include product demonstrations, and will coordinate activities
cross-functionally within PAC to deliver the ideal solution to the
customer. Interact directly with customers to ensure a positive
customer experience in a post-sales support function. You will
utilize industry expertise to drive growth strategies and work with
Product Management to develop new industry solutions. Reporting to
the Business Development and Applications Manager, you will have
responsibility for achieving sales quota in the assigned product
lines and supporting the product-line success of an assigned team
of sales personnel. General * Collaborate with local Sales
personnel to qualify and advance sales opportunities * Travel to
meet or remotely talk with by phone existing and prospective
customers to solicit orders * Deliver customer-facing presentations
on technology, products, applications, and the value of PAC
Physical Properties solutions * Coordinate and perform product
demonstrations and evaluations at customer sites * Regularly
communicate with local Sales personnel to discuss opportunity
progression * Investigate and resolve customer problems with
applications and service issues * Establish productive,
professional relationships with key personnel at customer accounts
* Provide coaching and professional development to Sales personnel
to enhance their product knowledge * Assist in post-sale customer
performance issues as the SME * Identify process improvement
opportunities to create an expedient sales cycle and increase
revenue generation * Maintain the assets in the Physical Properties
product demo inventory Market Expertise * Develop market expertise
with an understanding of the customer's scientific,
business/workflow, and economic needs/drivers as it relates to
Physical Properties * Understand competitors' products and services
to better position PAC's differentiated solutions * Continuously
provide market and competitive feedback to Product Management Lead
Generation * Promote brand awareness of PAC and our technologies *
Attend tradeshows and exhibitions for the purpose of promoting
products * Deliver technical presentations at industry meetings,
tradeshows, exhibitions, conferences, seminars, and webinars *
Consult and guide local Sales personnel, through training and skill
building, on topics related to software, hardware, and positioning
for opportunity awareness * Execute lead demand-generating
marketing activities * Create new lead sources by researching
publications, business directories, industry ads, trade shows,
internet web sites, and other sources CRM * Profile CRM contacts
for increased marketing campaign effectiveness * Update
installation base of CRM contacts for future opportunities (life
cycle management) * Aid in CRM cleanliness to promote efficiency of
use by marketing and sales personnel * Update CRM notes as an
opportunity progresses QUALIFICATIONS AND EXPERIENCE Education &
Experience: Bachelor's degree in Chemistry, or other related field
from four-year College or university and three plus years of
experience working with analytical equipment sales; or equivalent
combination of education and experience. Additional work-related
coursework or certifications a plus. To perform this job
successfully, an individual should be proficient in IFS or other
Oracle based ERP (preferred). Must be able to analyze customer and
product related information contained in an ERP system. Individual
should possess advanced skills in MS Excel and be proficient in MS
Word and PowerPoint. Experience with a CRM system is preferred.
TRAVEL: Significant domestic travel will be required. Customer
visits will consist of both customer office and site visits.
Occasional international travel may be required for company
meetings or training. We offer a generous compensation package that
offers: * Competitive salary * 401(k) contribution with immediate
100% vesting in all company matching contribution * Health, vision,
and dental insurance * Health Savings Accounts * Employee
Assistance Program * Educational Reimbursement * Competitive paid
time off program
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Privacy We are committed to the protection and promotion of your
privacy. In connection with your application for employment with us
at PAC, please click on this link to view our Applicant Privacy
Notice. https://www.paclp.com/about-pac/careers/view PAC is an
Equal Opportunity Employer. Employment decisions are made without
regard to race, color, religion, national or ethnic origin, sex,
sexual orientation, gender identity or expression, age, disability,
protected veteran status or other characteristics protected by
law.
Keywords: PAC L.P, Houston , Technical Product Specialist, Other , Houston, Texas
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