Service Specialist, Building Automation
Company: Digital Air Control Inc
Location: Houston
Posted on: March 19, 2023
|
|
|
Job Description:
Service Specialist, Building AutomationHouston, TXService
Specialist Position Responsibilities+ Responds to a variety of
customer service calls, scheduled maintenance calls, and emergency
and after-hours calls on a timely basis; will diagnose,
troubleshoot, repair, replace defective parts and debug a variety
of systems for more complicated problems; installs small projects
as necessary.+ Identifies and resolves problems for most types of
service calls.+ Completes accurate and detailed service reports for
customer and DAC in a timely manner to allow for accurate invoicing
and job cost tracking.+ May provide custom systems integrations,
detailed systems upgrade planning and execution, system audits and
consultation, and/or database management and manipulation.+ Uses
well-developed troubleshooting skills to isolate and fix problems
in malfunctioning equipment or software.+ Provides technical
support to end users and team members when applicable.+
Communicates with and works with the other members of the team
consistently to improve overall operations of the Service
Department and company.Service Specialist Qualifications+ Associate
degree in Electronics preferred+ Minimum of three (3) years of
previous, relevant field service experience+ Thorough understanding
of commercial HVAC mechanical, refrigeration and building systems+
Exceptional customer focus and ability to work under pressure;
ability to maintain awareness of, and seek to meet the needs and
wants of the customer without being prompted+ Programming skills
and proven ability to troubleshoot problems and look for
solutions
Keywords: Digital Air Control Inc, Houston , Service Specialist, Building Automation, Other , Houston, Texas
|
Click
here to apply!
|
