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Service Specialist, Building Automation

Company: Digital Air Control Inc
Location: Houston
Posted on: March 19, 2023

Job Description:

Service Specialist, Building AutomationHouston, TXService Specialist Position Responsibilities+ Responds to a variety of customer service calls, scheduled maintenance calls, and emergency and after-hours calls on a timely basis; will diagnose, troubleshoot, repair, replace defective parts and debug a variety of systems for more complicated problems; installs small projects as necessary.+ Identifies and resolves problems for most types of service calls.+ Completes accurate and detailed service reports for customer and DAC in a timely manner to allow for accurate invoicing and job cost tracking.+ May provide custom systems integrations, detailed systems upgrade planning and execution, system audits and consultation, and/or database management and manipulation.+ Uses well-developed troubleshooting skills to isolate and fix problems in malfunctioning equipment or software.+ Provides technical support to end users and team members when applicable.+ Communicates with and works with the other members of the team consistently to improve overall operations of the Service Department and company.Service Specialist Qualifications+ Associate degree in Electronics preferred+ Minimum of three (3) years of previous, relevant field service experience+ Thorough understanding of commercial HVAC mechanical, refrigeration and building systems+ Exceptional customer focus and ability to work under pressure; ability to maintain awareness of, and seek to meet the needs and wants of the customer without being prompted+ Programming skills and proven ability to troubleshoot problems and look for solutions

Keywords: Digital Air Control Inc, Houston , Service Specialist, Building Automation, Other , Houston, Texas

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