customer service rep

Company: U-Haul
Location: Houston
Posted on: March 19, 2023

Job Description:

Location:

10811 Bissonnet, Houston, Texas 77099 United States of America.
U-Haul is hiring for highly motivated, assertive, and friendly individuals to work as Storage Customer Service Representatives at our U-Haul Moving and Storage Centers!


Do you enjoy helping others and are you passionate about engaging and interacting with customers?


Are you a student looking for a job that offers the flexibility your schedule needs or are you currently working, and simply looking for some extra hours to supplement your income? If so, then a Storage Customer Service Representative position with U-Haul is just what you are looking for!


Our Storage Customer Service Representatives are trained and knowledgeable members of our team with a strong desire to help U-Haul meet our customers' needs and demands. U-Haul's needs for Storage Customer Service Representatives are significantly greater on evenings, weekends, and holidays.


The Storage Customer Service Representative is responsible for providing excellent customer service and assisting the Site Manager to complete daily tasks.



Primary responsibilities include:

Support the site manager with facility operations
Answer phone inquiries from active and prospective customers
Show storage units and explain terms of rental agreement
Prepare rental contracts for customers
Perform general routine property clean up and minor repair work
Ensure all vacant storage units are clean, dry, secure, and available for new customers


Click on the link below to learn more about the job.
https://www.youtube.com/embed/Z7bFOd9Y2ZU



U-Haul offers:

Very Competitive Pay
Flexible Hours
Military Veterans highly encouraged to apply
Moonlighter Benefits - Sick Pay/Paid Time Off, Medical Reimbursement Indemnity Plan, Rx Savings Plus Discount Plan, Dental Plan, Vision Plan, Retirement Savings 401(k) Plan
Uniforms Provided



Requirements:

2+ years of customer service experience
Basic computer skills and knowledge
Well-developed oral, written, and presentation skills, as well as the ability to interact with others
Ability to speak clearly and persuasively in positive or negative situations and responds well to questions
Valid driver's license and the ability to maintain a good driving record to operate commercial motor vehicles
Adhere to all local state and federal vehicular regulations while driving



Education/Training:

High School Diploma or equivalent



Work Environment:

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing, or gear such as masks, goggles, gloves or shields.



Physical Demands:

The work requires some physical exertion such as long periods of standing, walking, recurring bending, crouching, stooping, stretching, reaching or similar activities, and lifting a minimum of 50 lbs assisted or unassisted.


U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

Keywords: U-Haul, Houston , customer service rep, Other , Houston, Texas