Customer Service Rep I
Company: McLane Company
Location: Houston
Posted on: March 19, 2023
|
|
Job Description:
* Accelerated pay based on your experience. * Benefits such as
medical, dental, vision, and company-paid life insurance. * 401(k)
with annual company match. Becoming a McLane teammate is to become
part of an honest, stable, and reliable company with 125 years of
success. We are looking for teammates with perseverance who will
take the extra step for our customers, our community, and our
company. In return, we will pay you well and offer you the
opportunity to go as far in your career as you want to go. The
Customer Service Representative I for Foodservice obtains customer
orders in a timely manner and meets deadlines while providing
exceptional customer service. * Be the front line contact to
customers, corporate contacts, and walk-in visitors. * Answer and
assist incoming callers with product related issues, delivery
questions, and concerns. * Process credit requests utilizing the
Call Tracking System. * Process customer order guides, add-ons,
late add-ons, deletions, redeliveries, customer pickups, DC
transfers, and special order request from outside vendors. *
Process and distribute daily reports to include: Exception report,
Open Credit Order report, Open Sales Order report and Credit Order
History report. * Complete daily surveys to meet company's
criteria, and complete daily survey calls for Borders and Sky
Venture franchisee groups. * This position has additional duties.
Special projects may be assigned at the position supervisor's
discretion. MINIMUM QUALIFICATIONS & REQUIREMENTS: * Have a high
school diploma or equivalent. * At least 1 year of call center or
foodservice distribution experience is preferred. * Have experience
in dealing with high call volumes. * Have a basic working knowledge
of Microsoft Office programs (Excel, Outlook, Word). * Candidates
may be subject to a background check and drug screen, in accordance
with applicable laws. All qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, disability, or status as a protected veteran. '52072
Keywords: McLane Company, Houston , Customer Service Rep I, Other , Houston, Texas
Click
here to apply!
|