Mortgage Loan Servicer

Company: FIRST SERVICE CREDIT UNION
Location: Houston
Posted on: March 19, 2023

Job Description:

Role: Responsible for the preparation of periodic loan accounting reports, loan payment processing and administration; reconciliation; administration of insurances, and annual escrow analysis.Essential Functions & Responsibilities:

• Maintains mortgage information including payment postings, import new loans and updating member information, processing payoffs, curtailments, monthly billing statements, adjustments, account research, etc. -
  • -Answers telephone inquiries from members on routine inquiries regarding payoffs, change of owner, note modifications, beneficiaries, taxes and insurance and other details of existing loans.
    • Responsible for rotational end of month duties.
      • Prepare routine letters to members.
        • Performs other job related duties as assigned. Performance Measurements:
          
        • To carry out assigned responsibilities with minimum number of errors according to established department standards.
        • To prepare reports in a timely accurate manner.
        • To ensure all data entry for loans made with zero errors.
        • To provide informed, professional and accurate service and support to all members and associates.Knowledge and Skills
          Experience - One year to three years of similar or related experience.
          Education - A high school education or GED. Interpersonal Skills - Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.
          
          
          

Keywords: FIRST SERVICE CREDIT UNION, Houston , Mortgage Loan Servicer, Other , Houston, Texas