Account Specialist
Company: Hercules Poly, Inc
Location: Houston
Posted on: March 20, 2023
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Job Description:
Description:
At Hercules, Inc., our customer-centric approach, and obsessive
desire to develop creative solutions has allowed us to develop four
highly refined solution engines to help our customers prosper -
manufacturing, sourcing, warehousing, and fulfillment.
JOB SUMMARY:
The Account Specialist (Packaging) develops and nurtures customer
relationships to capture and manage sales to increase profitability
within the Packaging division, from initial client contact through
order completion.
This is a Hybrid office/remote position, therefore must be near the
facility in North Houston, TX.
BENEFITS/COMPENSATION:
-- Base Salary + Commission
-- Excellent benefits plan includes medical, dental, vision,
supplemental, paid holidays, paid time off, and 401k
-- Opportunity to work for an AMAZING family-owned company with
core values that you will love!!
DUTIES/RESPONSIBILITIES:
Partner with customers to discover their needs, create value
propositions, and build solutions to custom fit their needs
Prospect potential new customer relationships from a variety of
areas, including external promotional/marketing activities, leads
via contact management resources, etc.
Revive established customer relationships through reach-out and
follow-up activities
Manage customer accounts assigned from a variety of market
segments, including regional area, industry, or specific
product
Collaborate with appropriate internal departments to assist sales
and marketing processes, including accounting, customer experience,
procurement, marketing, etc.
Utilize Customer Relationship Management (CRM) software to maintain
data integrity by accurately documenting and tracking sales and
customer activities
Create daily, weekly, and monthly sales activity plans to obtain
established goals
Become a subject matter expert of all our Packaging products
Assist with in-store promotions, product testing, etc., as
requested by customer
Assist with tradeshows, as needed
Other duties or projects as assigned by Director of Sales
Requirements:
REQUIREMENTS:
-- Bachelor's degree in Sales, Business, Marketing, or related
field preferred; High school or equivalent degree required
-- 3-5 years of experience in a sales support or customer service
role, preferably within a manufacturing or distribution company
-- Genuine desire and drive to create solutions in a humble and
genuine manner required
-- Knowledge of sales techniques and sales systems required
-- Proficiency in Microsoft Office required
-- Experience working in a Customer Relationship Management (CRM)
software preferred; experience working in NetSuite is ideal
-- Competencies utilized: active listening, critical thinking,
decision making, negotiation, persuasion, communication, service
orientation, problem solving, time management, attention to
detail
-- 20% domestic travel may be required
-- Applicants chosen for employment will be required to submit to a
criminal background check and drug screening
PI208475596
Keywords: Hercules Poly, Inc, Houston , Account Specialist, Other , Houston, Texas
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