Room Attendant (Full Time) - InterContinental Houston

Company: IHG
Location: Houston
Posted on: May 27, 2023

Job Description:

Role Purpose

As a Room Attendant - you'll make sure our rooms and suites are always 'fresh and welcoming' for our guests after a busy day at work - creating a haven for them to escape and relax in - or get a bit of last minute work done.

Key Accountabilities

• You'll make sure our rooms are always at their best - we have standards - but it's down to you to make that room special and memorable for guests.
• Help guests - you'll be happy to help if someone needs a toothbrush or directions for example.
• Keep your supervisor updated on room service progress and alert them to any repairs needed
• Safety aware - follow our established safety procedures at all times - and wear protective equipment when needed.
• Be organised - keep on top of supplies and amenities and always try to minimise waste.
• Reunite items with owners - and log any lost and found property.
• Look smart - wear your uniform with pride.
• Other ad-hoc duties - unexpected moments when we have to pull together to get a task done.
• Monitor and control supplies and amenities, and minimise waste within all areas of housekeeping.
• Report, turn in, and/or log all lost and found items according to established procedures.
• Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.
• May regularly assist with deep cleaning projects.
• May have turndown duties.
• May assist with other duties as assigned.
  Key Skills & Experiences
  
  • It's a physical role and you'll be on your feet most of the day, so fitness is important.
  • Strength - with occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects.
  • You'll might need to bend and kneel to complete some activities.
  • Literacy skills - reading, writing and basic maths skills.
  • Flexible attitude to shifts - you may need to work nights, weekends and/or holidays.
    The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
    
    What we offer:
    
    We'll reward all your hard work with a great salary and benefits - including a uniform, great room discount and superb training. WE OFFER FREE PARKING & FREE MEAL WITH EACH SHIFT WORKED.
    
    Join us and you'll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.
    
    Not Applicable for Colorado Applicants
    
    IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.
    
    Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.

Keywords: IHG, Houston , Room Attendant (Full Time) - InterContinental Houston, Other , Houston, Texas