UX Designer - OptumServe - Remote

Company: UnitedHealth Group
Location: Houston
Posted on: May 28, 2023

Job Description:

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Join Optum Serve as a UX Designer which is part of the Technology Product Management and Planning organization. The organization designs, develops and manages activities for a specific product or group of products, from product definition and planning through production, release and end-of-life. It is responsible for management of the full product lifecycle with a technical focus, including the strategy, design, development, management and end-of-life of new, existing or acquired products.

Team members in this role uses their knowledge of interface design, research methods, accessibility guidelines, and current programming techniques to design, research, develop and assess products and services to enhance the overall user experience and create usable and accessible digital experiences.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. -

Primary Responsibilities:

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• Utilizes research and analysis techniques to understand user needs and concerns
  
• Promotes and applies design practices which create efficient, usable, and satisfying product experiences
  
• Creates, evaluates, and modifies UI design concepts, prototypes, mockups, and/or information architecture models
  
• Assesses the performance of features and designs by participating in usability testing, accessibility assessments, and other evaluations
  
• Collaborates with customers, product management and developers to research, design, and implement products
  
• Applies knowledge of interface design, user research, screen layout, visual design, information design, branding, accessibility, and interaction design to provide for the best possible experience for customers and users
  
• Provides support for customer inquiries and issues in a manner that sustains confidence and positive outcomes
  
• Translates customer needs into high quality system solutions and ensures effective operational outcomes
  
• Understand business objectives and how technology can optimize and enable solutions
  
• Seeks out and applies the standards, concepts & functionality of all technology /systems within domain including the relationship and interdependencies between technologies
  
• Understands and applies the protocols, procedures, processes and techniques to prevent the unauthorized access to and protection of systems and data and complies with applicable contractual, regulatory, statutory, and company policies
  
• Collects, analyzes and interprets data to evaluate solutions and inform business decisions and recommendations
  
• Finds solutions to problems while balancing quality, speed and costs
  
  
  You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:
  
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  • 3+ years relevant work experience in a product, process, development or design field
    
  • 2+ years of experience working in an agile or scaled agile development environment
    
  • 2+ years of experience in analyzing customer needs, customer engagement and product performance
    
  • 2+ years of experience executing work across matrixed product teams
    
  • Experience with prototyping tools such as Figma, Adobe XD, or InVision
    
  • Experience with design tools such as Photoshop and Illustrator
    
  • Portfolio demonstrating cross-channel expertise and skill in creating user-centric, responsive digital experiences
    
  • Proven ability to present complex ideas in a clear, concise fashion to technical and non-technical audiences
    
  • Proven ability to represent 'the voice of the customer' in technical discussions with architecture and engineering
    
    
    Preferred Qualifications:
    
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    • Undergraduate degree in related field of study
      
    • Experience with collaboration tools such Miro, Mural, or FigJam
      
    • Experience with application development and software integrations
      
    • Experience in using A / B and multivariate testing and analytics to identify improvements and continually optimize based on data and defined success measures
      
    • Experience with HTML, CSS and comparable language
      
      
      California, Colorado, Connecticut, Nevada, New Jersey, New York, Rhode Island, or Washington Residents Only: -The salary range for California, Colorado, Connecticut, Nevada, New York, Rhode Island or Washington residents is $67,800 to $133,100. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. -
      
      *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
      
      At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
      Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
      UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: UnitedHealth Group, Houston , UX Designer - OptumServe - Remote, Other , Houston, Texas