Company: The Post Oak Hotel at Uptown Houston
Posted on: September 17, 2023
The Post Oak Hotel at Uptown Houston
The Post Oak Hotel is the only Texas Forbes Five-Star Hotel and Spa
boasting elegant accommodations masterfully blended with extensive
conference space, prominent office space, designer fashion,
signature dining and sophisticated amenities all in one tower. The
700,000-square-foot tower embraces every desire of savvy business
and leisure travelers alike.
The Post Oak Hotel is seeking a Spa Coordinator to join our hotel
team. We hire individuals that are committed to providing a
remarkable guest experience and changing the standard of luxury. If
your skills and talents are a match for our needs, we can open the
door to growth and leadership opportunities.
What we offer you:
-Multiple benefit plans to suit your needs
-Paid Time Off
-Opportunities for advancement
-Positive and respectful work environment where diversity is
-Generous employee discounts
-Community volunteer opportunities with Landry's League
-Complimentary Parking and Colleague Meal
-Opportunity to receive complimentary Rockets tickets to select
games during 2022-2023 season
ESSENTIAL DUTIES AND RESPONSIBILITIES:
-Greet and welcome guests in the warmest manner.
-Communicate with the guest in a clear and professional manner.
-Provide assistance to the guests at all times.
-Explain, sell, and book treatments.
-Must have great telephone skills and follow all Post Oak Hotel
telephone etiquette and guidelines
-Must be adaptable and accountable for all actions.
-Ensure a warm friendly welcome to all guests at all times. Greets
all guests upon arrival.
-Communicate all other necessary information with colleagues (i.e.
birthdays, anniversaries, special requests or restrictions,
-Handle guest comments and concerns in a timely and appropriate
-The interest of each guest is of paramount importance.
-Use the guest name appropriately and communicate to all Spa
-Aim to give the guests the best possible service and make each
guest feel important
-Assist guests with retail merchandise.
-Be knowledgeable on all products and treatments.
-Operate a computer and copier/scanner.
-Handle daily accounting, cash bank procedures and process outgoing
mail and packages.
-Handle opening and closing procedures.
-Set up and handle gift cards.
-Read and update the daily log book and communicate relevant
information to the staff.
-Follow proper payroll and key card procedures.
-Process all charges accordingly.
-Requisition supplies or place orders accordingly.
-Know your hotel/spa to be able to confidently speak about and sell
the spa and other outlets in the hotel.
-Utilize the phone according the Post Oak standards.
-Maintain the cleanliness in all areas of the spa.
-Maintain cleanliness in restroom areas.
-Attend all training sessions required by the hotel and spa.
-Respond properly in any hotel emergency or safety situation.
-Perform other tasks or projects as assigned by hotel
-Understand and be fully versed on hotel standards, procedures and
-Certified in CPR (Cardiopulmonary Resuscitation).
-Work flexible days/hours as needed based on business demands of
-Perform as a professional, with a friendly business attitude and
conduct all duties and responsibilities as required by the position
or assigned by Spa Management.
Keywords: The Post Oak Hotel at Uptown Houston, Houston , Spa Coordinator, Other , Houston, Texas
Didn't find what you're looking for? Search again!