Part Time Associate Banker West Central (30 hours)
Company: JPMorgan Chase
Location: Houston
Posted on: November 20, 2023
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Job Description:
We have an obsession for taking care of our customers and
employees and making them feel welcomed and valued through building
lasting relationships, doing the right thing, exceeding
expectations, and having a strong commitment to diversity and
inclusion. Using the latest banking solutions combined with
cutting-edge financial technology and the most welcoming and
friendly service, you will be front and center representing our
brand and culture. You will have the opportunity to help people
experience our Customer Promise - helping people make the most of
their money so they can make the most of their lives, by providing
education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute
significantly to the success of the branch by delivering
exceptional customer experiences. You will build long-lasting
relationships with clients by sharing product knowledge and
solutions as well as introducing them to our licensed bankers.
Job responsibilities
Engages clients as they enter the branch by welcoming them and
making them feel appreciated, including managing lobby traffic,
checking clients into the waiting queue and scheduling/canceling
client meetings
Helps clients with everyday transactions such as deposits,
withdrawals, payments, reordering a debit card, setting up a direct
deposit or helping update their address accurately and efficiently,
while complying with all policies, procedures, and regulatory and
banking requirements
Educates clients on the usage of technology self-service options
such as leveraging the Chase Mobile App, Chase.com, and ATMs to
complete their banking needs whenever, wherever, and however they
want
Assists clients and the branch team by helping with new account
openings when needed
Performs branch operations which may include managing cash devices
such as the cash vault, ATM, or others while adhering to all bank
policies and procedures
Required qualifications, capabilities, and skills
6+ months of customer service experience
High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
Ability to make personal connections, engage customers, and remain
courteous and professional in a team environment while quickly and
accurately learn products, services, and procedures
Professional, interpersonal, thorough, detailed oriented, and
organized with follow-up skills
Strong desire and ability to influence, educate, and connect
customers to technology
Cash handling experience
Chase is a leading financial services firm, helping nearly half of
America's households and small businesses achieve their financial
goals through a broad range of financial products. Our mission is
to create engaged, lifelong relationships and put our customers at
the heart of everything we do. We also help small businesses,
nonprofits and cities grow, delivering solutions to solve all their
financial needs.
We recognize that our people are our strength and the diverse
talents they bring to our global workforce are directly linked to
our success. We are an equal opportunity employer and place a high
value on diversity and inclusion at our company. We do not
discriminate on the basis of any protected attribute, including
race, religion, color, national origin, gender, sexual orientation,
gender identity, gender expression, age, marital or veteran status,
pregnancy or disability, or any other basis protected under
applicable law. In accordance with applicable law, we make
reasonable accommodations for applicants' and employees' religious
practices and beliefs, as well as any mental health or physical
disability needs.
We offer a competitive total rewards package including base salary
determined based on the role, experience, skill set, and location.
For those in eligible roles, discretionary incentive compensation
which may be awarded in recognition of individual achievements and
contributions. We also offer a range of benefits and programs to
meet employee needs, based on eligibility. These benefits include
comprehensive health care coverage, on-site health and wellness
centers, a retirement savings plan, backup childcare, tuition
reimbursement, mental health support, financial coaching and more.
Additional details about total compensation and benefits will be
provided during the hiring process.
Equal Opportunity Employer/Disability/Veterans
Keywords: JPMorgan Chase, Houston , Part Time Associate Banker West Central (30 hours), Other , Houston, Texas
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