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Supervisor, Business Systems

Company: Enbridge Employee Services Inc
Location: Houston
Posted on: April 20, 2024

Job Description:

Posting End Date:
April 24, 2024

Employee Type:
Regular-Full time

Union/Non:
This is a non-union position

Are you someone who thrives in a fast-paced, innovative environment? If so, we are seeking a Supervisor of Systems who collaborates with the Manager of Systems & Information and will be responsible for a set of critical and essential services and applications. As a systems Supervisor, you will lead a talented team and work closely with various departments to ensure the efficient and effective use of technology and tools to drive business success for GTM. The ideal candidate will be responsible for the development and execution of systems strategy and will play a crucial role in being responsible for and optimizing our business systems and processes.

If this is you come join the Enbridge family, apply today!

See below to understand the full scope, and we look forward to your application!

What you will do:

  • Be responsible for and develop strategic vendor relationships and report on key deliverables and ensures appropriate implementation and performance of business needs within Customer Care, Business Development, Marketing & Energy Conservation, Public Affairs, Regulatory, and Technology and Information Services (TIS)
  • Drive innovative improvements using data and systems to unlock GTMO's Artificial Intelligence potential.
  • Ensure that GTMO's technical solutions conform to long-term business and technical strategies for both sustainment and development efforts.
  • Develop/identify and apply tools for the collection, analysis, summarization and communication of performance measures and results to various business units and leadership.
  • Ensure alignment with TIS to use corporate technology and data platforms, frameworks, and tools.
  • To work closely with the Manager of Systems and Information, TIS and key collaborators to ensure operational data systems are maintained and led in support of business needs.
  • Foster a collaborative and innovative team culture to drive continuous improvement.
  • Conduct or participate in employee performance reviews, coaching and counseling, and career development for direct reports.
  • Responsible for ensuring collaborator priorities are being set and met by group activities.
  • Foster effective and sustainable relationships across GTMO and corporate functions
  • Promote workforce diversity and employee safety.
  • Establish goals and objectives for subordinates and develop action plan to meet those goals.
  • Manage O&M budgets in area of responsibility.
  • Responsible for the capital budget for systems and data related projects within Gas Transmission and Midstream Operations (GTMO).
  • Responsible for Strategic planning, development and implementation or improvement of data management, data publishing and system integration initiatives.
  • Responsible for strategic development and improvement of support tools, which ensure compliance with federal DOT regulations
  • Work with Manager of Systems & Information to build a systems strategy and roadmap for GTMO.
  • Work with all our internal collaborators (Engineering and Asset Management, Asset Integrity, and Field Operations) to execute on the strategy.
  • Partnering with groups inside and outside of GTMO to develop and implement data-driven solutions in alignment with the roadmap.
  • Work with TIS to implement new systems/enhance existing systems.

    Who you are:

    You have:
    • A bachelor's degree in business, Information Technology, or a related field.
    • At least ten (10) years of related business experience, including supervisory experience.
    • Proven experience in a similar role with a consistent track record of successfully translating business requirements into data and system solutions.

      You can:

      • Demonstrate experience building business cases, conducting cost benefit analysis and benefits/value realization.
      • Demonstrate excellent leadership, communication, and interpersonal skills, with the ability to engage effectively with both technical and non-technical collaborators.

        You are:

        • Someone with an in-depth understanding of business processes and IT systems.
        • Someone with an analytical mentality and problem-solving skills to identify potential issues and propose solutions.
        • A person with familiarity with project management methodologies and tools.

          The following are considered assets:

          • Business analysis certification (e.g., CBAP, PMI-PBA).
          • Previous experience as a product owner/project or program management
          • Knowledge of relevant industry standards and regulations.
          • Knowledge of business processes and technology solutions in the midstream space.
          • Experience in building ML/AI solutions and sophisticated technology
          • Familiarity with agile and design thinking methodologies.

            Working Conditions:

            • Office environment requiring extensive work on computer, networking with collaborators, research of technical issues and development of plans and reports.
            • Travel expectations (approx. 15%) for meetings and training support as needed.
            • Flexibility required to work extended hours when required to lead work priorities and address collaborator needs
            • Company paid international relocation is not offered for this role.
            • Enbridge provides driven workplace programs that differentiate us and offer flexibility to our team members. Enbridge's FlexWork (Hybrid Work Model) offers eligible employees the opportunity to work variable daily schedules with a flexible start and end time, to opt for a compressed workweek schedule, and the option to work from home on Wednesdays and Fridays. Role requirements determine your eligibility for each option or combination of options. #LI-Hybrid #joinourteam

              Physical Requirements include but are not limited to:

              Balancing, bending, and stooping, climbing, crawling, carrying (up to 25 pounds), grasping, kneeling, lifting (objects up to 25 pounds), pulling hand over hand, pushing, reaching above shoulder, repetitive motion, sitting, standing, walking, visual requirement (able to see screens, detect color coding, reads fine print), hearing requirement.

              Mental Requirements (Both Field & Office) include but are not limited to:

              Ability to: understand, remember and apply oral and/or written instructions or other information, understand sophisticated problems and collaborate/explore alternative solutions, coordinate thoughts and ideas into understandable terminology, coordinate and prioritize work schedule on a short-term basis, make decisions which have moderate impact on the immediate work unit and supervise impact outside this area, understand and follow basic instructions and guidelines, complete routine forms, compose letters, outlines, memoranda and basic reports and connect with individuals via telephone.

              Diversity and inclusion are important to us. Enbridge is an Equal Opportunity and Affirmative Action Employer .We are committed to providing employment opportunities to all qualified individuals, without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous/Native American status, or disability. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting careers@enbridge.com .

              Information For Applicants:
              • Applications can be submitted via our online recruiting system only.
              • We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted.
              • Final candidates for this position may be required to undergo a security screening, including a criminal records check.

                To learn more about us, visit www.enbridge.com

Keywords: Enbridge Employee Services Inc, Houston , Supervisor, Business Systems, Other , Houston, Texas

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