Chief of Staff (MPD)

Company: Metropolitan Transit Authority of Harris County
Location: Houston
Posted on: May 3, 2025

Job Description:

The Chief of Staff for MPD will serve as a critical strategic advisor and essential support to the Chief of Police, managing high-priority initiatives, facilitating organizational effectiveness, and ensuring seamless communication and coordination across all divisions and units of MPD and METRO. Performs duties in a safe, efficient manner and in compliance with all applicable rules and safety procedures.Responsibilities and Specific Duties

• Assist the Chief of Police in long-term planning and organizational development to enhance the department's effectiveness and efficiency.
• Supports the implementation of department-wide strategic initiatives and programs and provide operational assistance in managing special projects.
• Ensures alignment of departmental operations with strategic goals.
• Serves as a key strategic advisor to the Chief of Police, ensuring issues needing the Chief of Police's attention are addressed timely.
• Represents the Chief of Police in high-level meetings and strategic discussions.
• Serves as primary liaison between the Chief of Police and internal/external stakeholders.
• Coordinates with executive command staff on General Order and procedural development.
• Facilitates interdepartmental communication and collaborative efforts.
• Assists and communicates with both departmental and external partners in decision-making, program management, and initiative implementation.
• Sustains department organizational structure to avoid gaps in knowledge and skills.
• Maximize the efficiency and productivity of department processes and procedures.
• Collaborates on department budget planning and monitoring, ensuring the efficient allocation of resources.
• Monitors and evaluate the performance of departmental programs and initiatives, making recommendations for improvements as needed.
• Oversees administrative functions of the department, ensuring that all activities align with the department's goals and objectives.
• Provides managerial support and perform personnel administrative functions of direct report staff for the purpose of maintaining necessary staffing, enhancing productivity of staff, and ensuring necessary department outcomes are achieved.
• Supports recruitment, retention, and professional development strategies.
• Facilitate performance management and evaluation processes.
• Fosters positive relationships with community leaders, elected officials, stakeholders, and external agencies to promote collaboration and trust.
• Represent the department in community meetings and public forums.
• Facilitates transparent and effective internal communication across all departmental levels.
• Oversees the preparation of presentations, reports, and other materials for the METRO Board of Directors, including public meetings.
• Provides excellent customer service to METRO internal and external customers.
• Applies SMS (Safety Management System) methods and principles in daily routine and supports all aspects of the agency's Public Transportation Agency Safety Plan (PTASP).
• Promotes safety awareness and follows safety procedures to reduce or eliminate accidents.
• Performs other job-related duties as assigned.Pay Range: $102,900 - $140,400Education RequirementBachelor's degree in communications, Business or Public Administration, Political Science, or related field. Masters' degree in related field preferred.Years & Experience RequiredMinimum ten (10) years of management experience in the public sector. Project Management or Law enforcement is preferred.Knowledge & Skills RequiredThis executive-level position requires a strategic thinker with exceptional leadership, communication, and organizational skills. Ability to function in a rapidly changing working environment. Extensive experience in managing internal client relationships at all levels of an organization. Excellent writing skills, effective communication (written and verbal) skills and policy development experience. Analytical skills with the ability to exercise sound judgment and problem resolution. Ability to coordinate, obtain and compile information from various departments and levels of management. Proficient knowledge of PC's and related software; advanced proficiency with Microsoft Office suite; Access, Outlook, Excel, Word and PowerPoint.Additional InformationThe Metropolitan Transit Authority of Harris County, Texas has a zero-tolerance drug and alcohol policy for all employees. All internal and external applicants will be required to undergo drug testing before employment and will be subject to further drug and/or alcohol testing throughout their employment.Further, employees who perform safety-sensitive functions will submit to drug and/or alcohol testing in accordance to the Department of Transportation (DOT) and the Federal Transit Administration (FTA) regulatory requirements.We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, sex, national origin, veteran status, genetic information or disability.
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Keywords: Metropolitan Transit Authority of Harris County, Houston , Chief of Staff (MPD), Other , Houston, Texas