SMART Home Product Lead Analyst
Company: AVANGRID, Inc.
Location: Houston
Posted on: February 23, 2021
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Job Description:
Iberdrola is a global energy leader, the number one producer of
wind power, and one of the world's biggest electricity utilities in
terms of market capitalisation. The group supplies energy to almost
100 million people in dozens of countries including Spain, the
United Kingdom (ScottishPower), the United States (AVANGRID),
Brazil (Neoenergia), Mexico, Germany, Portugal, Italy and France,
with a workforce of more than 35,000 people. Iberdrola is leading
the transition towards a sustainable energy model through its
investments in renewable energy, smart grids, large-scale energy
storage and digital transformation, to offer its customers the most
advanced products and services. Thanks to its commitment to clean
energy, Iberdrola is one of the companies with the lowest emissions
and an international benchmark for its contribution to
sustainability and the fight against climate change. Purpose
Iberdrola's newly created Retail e-Solutions organization is
seeking talented candidates who are passionate about innovation,
green energy and delivering smart customer solutions. We are
seeking self-driven, passionate and ambitious individuals to join
our fast paced, dynamic organization. Now is the best time to join
our company and grow your career with us. JOB SUMMARY: The EV
Product Lead Analyst for SMART Home Products is responsible for
development, improvement and co-ordination of all activities
related to SMART Home, detailed pricing, vendor selection and
management & customer lifecycle management within the
Iberdrola-solutions Retail organization. This will involve all
aspects of the Iberdrola Smart Home value proposition including
however not limited to Home Warranty services, Smart Home devices,
Home Efficiency products, installation services, and accessory
products and services, as well as any intersecting projects with
other subdivisions within Iberdrola USA's Smart Solutions brand.
Responsibilities --- Assist with the implementation of new products
from ideation to market launch, and support product optimization in
marketing and sales channels to achieve steady state
--- Run and maintain pricing and valuation models and update with
latest market data to ensure their integrity and validity
--- Develop and drive understanding around customer segmentation
leading to specific product and pricing strategies
--- Analyse the margin performance of the Smart Home product
portfolio to ensure alignment with budgetary objectives
--- Generate new product concepts through proven ideation
methodologies to discover, refine, and prioritize new opportunities
to meet customer needs
--- Synthesize internal and external market research to identify
and assess customer needs and preferences
--- Ability to perform detailed regulatory/market compliance
assessment, competitive landscape evaluation, and industry/topical
research & analysis
--- Leverage analytical and financial analysis skill set to
evaluate and prove economic potential of new concepts
--- Work cross-functionally to define operational and technical
product requirements, and develop business processes to support new
products
--- Develop and maintain relationships with key vendor partners in
support of product development, contracting and project
execution
--- Co-ordinate the Operational supply chain in conjunction with
Partners for the delivery of SMART Home Solutions
--- Proactively identify & resolve issues in a timely and decisive
manner, or escalate as appropriate
--- Works under minimal supervision/guidance from leads and
leaders
--- Understand the business and customer requirements of the
product set, and ensure that these requirements are developed and
delivered into a profitable product / service proposition.
--- Deliver competitive advantage through innovative product
design.
--- Help define the strategic position of products and services, in
terms of product mix, product lifecycle and overall portfolio
performance.
--- Identify opportunities and threats for product and pricing
propositions based on in-depth knowledge of auto industry, electric
utility and other sectors, coupled with external market
factors.
--- Display a thorough knowledge of key drivers of customer
lifetime value and use this on an ongoing basis to drive increases
to average customer value through product/tariff design.
--- Adapt rapidly and effectively to an increasingly dynamic
competitive market and to reflect any changes to business
objectives.
--- Act as a champion for product and operational process
innovation
--- Ensure accuracy and timeliness of product execution and
pricing--
--- Analyse and optimize product level P&L--
--- Engage and collaborate with Marketing, Digital, Sales, Retail
Administration and Customer Care to ensure their requirements are
effectively incorporated into the product planning to deliver a
valued product for customers while meeting financial
objectives.--
--- Support Sales including material for training Skills and
Requirements --- Bachelor's degree in marketing, business, finance
or other relevant field of study plus at least 2 years' experience
in Product Management
--- 2+ years in Vendor and Operational delivery management of
HomeServices or related industries Education & Experience
Preferred:
--- MBA or related advanced degree--
--- Experience working in a global company or matrix reporting
organization
--- Fluency in Spanish a plus Skills/Abilities:
--- Proven product experience in energy related products and
services
--- Lean Startup product development processes.
--- Teamwork and cross-functional leadership skills.
--- Willingness and ability to work in an environment of
uncertainty
--- Excellent communication skills; i.e. effectively communicates
with internal groups on ideas and resolves issues.
--- Flexible, adaptable, enjoys a climate where change is
constant--
--- The ability to understand complexity quickly and make decisions
with confidence and clarity based on that understanding.
--- An ability to take complex business requirements and resolve
them into clear and compelling product propositions that will
engage customers, encourage them to take action and build their
relationship with Iberdrola.
--- Clear understanding of customer's requirements and behavior and
how to translate these into compelling propositions.
--- Detailed understanding of the key components of customer value
and how to leverage them accordingly.
--- Ability to prioritize work and deliver results while managing
multiple stakeholders and competing demands within a rapidly
changing environment.--
--- Track record of innovative thinking and of bringing this to
fruition.--
--- Excellent communication, presentation and stakeholder
management skills.
--
Keywords: AVANGRID, Inc., Houston , SMART Home Product Lead Analyst, Professions , Houston, Texas
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