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Dispatcher

Company: Frontier Waste Midco LLC
Location: Dayton
Posted on: January 16, 2022

Job Description:

POSITION SUMMARY

Coordinate the utilization of drivers, trucks and containers to create capacity, maximize productivity and

ensure prompt, courteous and efficient service to all customers.

ESSENTIAL DUTIES & RESONSIBLITIES

Assign loads to drivers based on designated routes and driver location

Prepare, update and dispense the daily route schedule

Gather and maintain route sheet documentation for pick-ups (scheduled, missed, extra pick ups), route completions and driver locations

Adjust dispatch plans and reallocate drivers as necessary to meet service needs (breakdowns, lateness, driver hours available, etc.)

Assist drivers with delivery orders, directions, instructions, mileage information.

Communicate with customers in a timely & effective manner

Research and resolve customer issues quickly and accurately

Ensure route completion via the driver check-in process

Monitor and utilize web-based applications, tools, and reports

Enter truck, driver, and load information to software and spreadsheets

Report driver performance issues or concerns to appropriate management for resolution

Perform other job-related duties as assigned or apparent

MINIMUM QUALIFCATIONS

1 year of dispatching in waste industry highly preferred

General understanding of Federal and State Regulations as it pertains to DOT

Accurate typing skills and/or data entry skills

Ability to interact with difficult and demanding customers

Read, comprehend, and complete basic checklists, forms or other related documents

Strong proficiency in computer skills (Word, Excel, Outlook, Teams)

Identifies and resolves problems in a timely manner

Strong communication skills

Ability to multi-task using multi-line phone and computer

Ability to function as a team and get along with others

PHYSICAL REQUIREMENTS

Most work is performed in a temperature-controlled office environment

Ability to lift up to 50 lbs. on a regular basis

Stooping, bending, twisting, and reaching may be required in completion of job duties

EDUCATION

High School Diploma or Equivalent

LICENSE AND CERTIFICATIONS

None

Keywords: Frontier Waste Midco LLC, Houston , Dispatcher, Professions , Dayton, Texas

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