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Senior Systems Consultant

Company: Client Services - Implementation Services
Location: Houston
Posted on: January 16, 2022

Job Description:

The ION Corporates Technical Services Team is a global group of experienced Functional, Technical and Project Management consulting professionals who collaborate closely with all areas of the organization, and our clients.Senior Technical Openlink Consultants, in a Systems capacity, are responsible for deploying, testing and implementing the product while mentoring other team members and working in a team environment with business analysts, technical consultants, and project managers. This is a customer facing position and travel is required (post pandemic), therefore we are flexible on geographic location in the contiguous United States.About usWe're a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. Founded in 1999, we've achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world.Over 2,000 of the world's leading corporations, including 50% of the Fortune 500 and 30% of the world's central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading and risk.Over 800 of the world's leading banks and broker-dealers use our electronic trading platforms to operate the world's financial market infrastructure.With 10,000 employees and offices in more than 40 cities around the globe, ION is a rapidly expanding and dynamic group.At ION, we offer careers that provide many opportunities: To invent. To design. To collaborate. To build. To transform businesses and empower people around the world to do more, faster and better than before. Imagine what you can do and experience. This is where you can do your best work.Learn more at .Your Roles and ResponsibilitiesPresent the project's technical solution to client representatives.Support client training services.Consult with client's technology users to determine technical requirements to be addressed by the ION solution.Provide guidance to Technical Consultants.Follow ION documentation standards and resolution process flow for all deliverables.Keep Line Manager and Project Manager(s) informed regarding the status of assigned responsibilities.Maintain full chargeability on client account(s) as assigned.On-site consultants may be required to travel to the customer site to work on projects as needed (up to 80% post-COVID)Systems role:Provide technology & infrastructure design advice to clients.Participate in requirements analysis and product deployment & configuration at client site.Provide clients with full range of technical support services for troubleshooting technical & performance issues.Participate in Upgrade Assessments as well as upgrade projects.Conduct thorough System Health Assessments for client's production environment covering presentation, application, database and network layers.Provide client training services in the product technical architecture, troubleshooting and performance tuning areas.Gain proficiency in one or more functional and Technical area for the product (interfaces, deployment, performance tuning, database analysis, etc.).Assume hands-on project implementation duties (install, configure, test) in all phases of the implementation, reporting to the Project ManagerRequired Skills, Experience, and QualificationsBachelor's or Master's degree in Computer Science, Engineering, Finance, Accounting, Economics, or a directly related IT field5+ years' experience in Software Design and Development and/or deployment5+ years experience directly working with ION Openlink Endur/Findur products in deploying, configuring, implementing, and testing the product.Strong understanding of relational database conceptsAdvanced networking, distributed networks knowledgeProficiency in Windows Operating system, and security architecture: server monitoring/tuningExperience with industry standard performance monitoring tools and ability to do application and database performance tuningFamiliarity with cloud technologies (Azure and AWS)Experience with MS SQL Server or Oracle is requiredIIS proficiency (configuration)Windows Services knowledgeAbility to work as part of a project team structure, and deliver with little to no guidance from managerExcellent interpersonal skillsGood written and oral communication skillsMust be self-motivated, independent, resourceful and one who is capable of being objective and giving/taking constructive feedbackStrong analytical and problem-solving skills

Keywords: Client Services - Implementation Services, Houston , Senior Systems Consultant, Professions , Houston, Texas

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