Help Desk Technician
Posted on: January 16, 2022
Aldridge is looking for a Help Desk Technician (L1) to join our
team. This person will provide technical support to our clients via
support tickets, phone, and chat support.
This person may also be required to travel onsite to perform tasks
that cannot be completed remotely.
The ideal candidate will have a technical background, analytical
skills, and proven problem-solving experience. He/she will use
their interpersonal skills to communicate with clients and provide
a solution to their technical problems quickly and
- Provide technically accurate, user-friendly solutions to basic
end user requests such as
- Active Directory management
- Printer issues
- Email issues
- Application Support
- New user creation
- User off boarding requests
- Workstation/laptop builds and set up
Aldridge is a Managed Service Provider (MSP) headquartered in
Houston, Texas with other offices in Dallas, Austin, Fort Worth,
San Antonio, and Seattle. Our clients generally range in size
between 25 and 250 computer users and are located nationwide with a
concentration in our primary markets mentioned above. Essentially,
we are their complete IT department.
If you are interested in a more challenging work environment and
want experience working with a wider variety of technologies, this
might be the perfect opportunity for you.
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Keywords: Aldridge, Houston , Help Desk Technician, Professions , Houston, Texas
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