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Service Parts Management Assistant

Company: UIH Solutions, LLC
Location: Houston
Posted on: May 16, 2022

Job Description:

UIH Technologies, Inc. -Service Parts Management AssistantHouston, TX - -Who are we?UIH Technologies LLC is a Houston-based manufacturing facility to Shanghai United Imaging Healthcare Co., Ltd. which produces a full portfolio of advanced medical products covering the entire process of imaging diagnosis and treatment, in addition to offering robust medical IT solutions to US market and other countries worldwide. -With global employees 7000+, an ambitious high-end medical device supplier, here we are building our North America organization and bring highly motivated, team-oriented individuals to our UIH group. -We are committed to thinking creatively and acting with the primary goal of delighting healthcare clients in North America while helping improve patient loyalty, quality of care, and operational efficiency. -Company Page: -http://www.united-imaging.com/en/home/ - - - - -Job descriptionResponsible for assisting service parts management for United Imaging USA parts network, including planning, scheduling, QMS compliance, risk mitigation and vendor management. Embrace complexity associated with network start-up and bring a passion to create processes that execute and align with our company culture & pledge to be United-fast; offering caring service for all customers and prioritizing helping customers over everything else. -This mission critical role will guide materials management and logistics activities to ensure service parts are effectively stocked and deployed, meeting United Imaging's SLA commitments to our customers. - -

  • Process part orders, schedule changes and cancellations in support of master schedule.
  • Manage and provide responsive logistics handling, status, and accountability of service parts.
  • Coordinate shipping, creating packing lists, bill of lading, and invoices.
  • Assist to drive plans and monitor service parts service level performance and inventory to satisfy customer care needs & fill-rate targets. -
  • Assist to establish a regular and routine management reporting process that includes service parts forecasts and status, service parts material deliveries, discrepant service parts inventory processing.
  • Engage with 3PL and factory partners to assure effective execution.
  • Handles Return Material Authorization (RMA) process to include tracking, contacting (internal) customers regarding returns, metric reporting, disposition with QA and coordinating with freight companies.
  • Support global logistics and 3PL distribution optimization strategy as needed. -Qualification Requirements:
    • Resourceful with a passion for speed, agility, simplification and proactive action.
    • Associate degree (or equivalent experience) in Supply Chain Management & Logistics, Business Administration, Production/Operations Management, or other related degree.
    • Medical device background a strong plus.
    • Background knowledge related to this position. -Computer skill is a must, familiar with Microsoft Office applications competency.
    • Proficiency with using Excel spreadsheets -and -other work-related IT software / ERP / CRM solutions a strong plus.
    • Strong sense of urgency and desire to grow the service parts organization.
    • Ability to handle multiple tasks with an awareness of deadlines and responsiveness.
    • Demonstrated commitment to accuracy and quality while meeting goals or deadlines.
    • Sound interpersonal skills used when interfacing, coordinating, and negotiating with company personnel, customers and suppliers.Benefits
      • Medical, Dental, Vision, Basic Life, Short and Long-term disability insurance
      • 401(k) employer match
      • Personal and Sick Leave
      • Full Time, Permanent position

Keywords: UIH Solutions, LLC, Houston , Service Parts Management Assistant, Professions , Houston, Texas

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