Salesforce Analyst

Company: BrandSafway
Location: Houston
Posted on: May 16, 2022

Job Description:

A leading provider of specialized services to the global industrial, commercial and infrastructure markets, BrandSafway delivers access and scaffolding systems, forming and shoring, industrial services and related solutions to more than 32,000 customers worldwide. BrandSafway was formed when Brand Energy & Infrastructure Services and Safway Group combined in 2017. We are a corporation of 35,000 employees with operations in more than 35 countries.

At BrandSafway, we know our employees are our greatest asset, which is why we give them the tools, training and resources to be successful. Come join our growing Sales team. We are looking for a Salesforce Analyst in the Dallas or Houston, TX area who will have the opportunity to interface with Sales Leadership, Sales Organization, and IT. This role will be the first point of contact for 350+ Salesforce users, providing training, troubleshooting, relay requirements to IT, and lead UAT testing. The Salesforce Analyst will also be responsible for any reporting needs supporting the international business unit.

Responsibilities:
Responsible for business analytics and development lifecycle.
Create, update, optimize standard Salesforce reports and dashboards.
Conducting Salesforce training and troubleshooting for 350+ users.
Lead discovery calls with business stakeholders related to potential platform enhancements.
Document tool's existing business processes.
AS-IS state o Gather requirements in the form of user stories and acceptance criteria.
Collaborate with IT to define and solution TO-Be state.
Perform testing and provide feedback and arrange training sessions.

Qualifications:
Must have at least 1-3 years' experience in a business analyst or similar type role.
Must have high analytical skills/data analysis.
Able to work independently and under the guidance of the International Sales Leadership team.
Must have MS Office tools intermediate-advance proficiency.
Salesforce Admin certification preferred.
Self-starter with inquisitive nature, problem solver, and strong customer focus.
Strong verbal and written communication skills.
Must be a team player, willing to go the extra mile to contribute to team success Principal Accountabilities.

BrandSafway, including its subsidiaries, is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, religion, gender, marital status, sexual orientation, age, disability, special disabled or Vietnam or other era veteran status.

Notice to all potential job candidates:
Please be advised that BrandSafway will never require or ask for any fee from you in exchange for being considered, hired, promoted, transferred or having ongoing employment with us. It is a violation of our Code of Conduct if any employee requests any money or fee from you in exchange for any special treatment or consideration. If anyone, regardless whether an existing employee, or anyone else, requests payment of any fee in exchange for being hired into our company, you may confidentially contact our HR Compliance department at hrcompliance@brandsafway.com and provide the name of the individual and any other documentation or proof of such an act.

Keywords: BrandSafway, Houston , Salesforce Analyst, Professions , Houston, Texas