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Installation Technician

Company: Alert 360
Location: Stafford
Posted on: May 28, 2023

Job Description:

Job DetailsJob Location A360 Houston South - Stafford, TXEducation Level High School -Salary Range $19.00 - $25.00 HourlyJob Shift DayJob Category Installation - Maint - RepairDescription Job Summary:

This Position is responsible for providing excellent customer service and driving customer loyalty, quality and overall satisfaction by servicing, programming, configuring, dismantling, reconstructing, converting, and trouble-shooting existing security and site automation solutions. This includes but is not limited to fire, carbon monoxide detection, networking, hosted video solutions, and access control.

Essential Functions:

  • Install alarm systems to include CCTV for residential and commercial businesses
  • Perform extensive programming on alarm and CCTV systems
  • Mount equipment; test existing equipment
  • Demonstrate equipment functions and use to customer
  • Communicate with Outside Sales Representatives in a professional manner
  • Review work orders and accurately implement products and services
  • Verify customer has a solid understanding of how the product is used for safety
  • Maintain company vehicle; update truck inventory daily in lieu of work orders, replenish stock when needed, keep vehicle organized and clean
  • Maintain company issued hand tools in good working order
  • Follow company Fleet Policy and input hours into Paycom software
  • Use a variety of computer program and apps to successfully complete the installation
  • Required to interpret location maps, blueprints, and schematic drawings
  • Accurately communicate to customers, coordinators, and management
  • Attend training classes as required by State Certification/Licensing functions

    Non-essential Functions:

    • Other duties as assigned

      Qualifications Job Specifications:

      • Must possess a High School diploma or equivalent
      • Must possess a minimum of 2 years experience in low voltage wiring
      • Must possess advanced technical knowledge of relevant industry products and services
      • Experience in alarm panel programming and CCTV preferred
      • RAL/Fire license preferred

        Job Competencies:

        • Must possess strong oral/written communication skills
        • Must be easily able to build rapport with different customers and staff.
        • Ability to work under general supervision and independently at multiple customer sites daily
        • Effective organizational skills; highly adaptable to new processes
        • Demonstrated strength in problem-solving and troubleshooting skills

          Physical Requirements:

          • Must be able to ascend/descend stairs
          • Must be able to stoop, kneel, crouch, and/or crawl in small spaces
          • Must be able to communicate and exchange information, both in person and by telephone
          • Use hands repetitively to operate standard office equipment
          • Must be able to reach with hands and arms lifting up to 80 pounds
          • Must be able to observe and recognize items, both close and distance and demonstrate an ability to adjust focus
          • Safety sensitive

Keywords: Alert 360, Houston , Installation Technician, Professions , Stafford, Texas

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