HoustonRecruiter Since 2001
the smart solution for Houston jobs

Help Desk Analyst

Company: Russell Tobin & Associates
Location: Houston
Posted on: April 3, 2024

Job Description:

What are we looking for in our Help Desk Analyst? Job ***** Help Desk Analyst ***** Houston, TX***** Apr 01, 2024 - Sep 30, 2024Pay ***** $25/hr-$32/hr on W2 (Depends on Exp)Job ***** Responsible for providing technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problems, and determines and implements solutions.Job *****

  • Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
  • Respond to queries either in person or over the phone.
  • Write training manuals, and train computer users.
  • Maintain daily performance of computer systems; respond to email messages for customers seeking help; ask questions to determine the nature of the problem; walk customers through the problem-solving process.
  • Install, modify, and repair computer hardware and software; clean up computers; run diagnostic programs to resolve problems; resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.
  • Install computer peripherals for users; follow-up with customers to ensure issue has been resolved; gain feedback from customers about computer usage; and run reports to determine malfunctions that continue to occur.Benefits Info -Pride Global offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.#CBRate/***** $25/hr-$32/hr

Keywords: Russell Tobin & Associates, Houston , Help Desk Analyst, Professions , Houston, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Houston RSS job feeds